Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 26 Apr 2024 08:34:38 +0000
CANNONT RE DOWNLOAD SIERRA CHARTS
View Count: 960
| [2014-11-11 12:06:04] |
| User58875 - Posts: 2 |
|
I downloaded sierra charts successfully my first time but then the program kept crashing my computer so I deleted it and tried to re download it however everytime I try to it tells me installer integrity check has failed and shows me a nsis error ?? Plus it tells me something different every time I try to download it again always a new error???
|
| [2014-11-11 15:43:55] |
| |
|
This indicates that you are starting the installer before the download finishes or the download of the installer is failing on your end. Let us know if you are still having this issue. Sierra Chart Support |
| [2014-11-11 17:35:10] |
| |
|
This help topic may offer some useful information: Unable to Install the Newest Version of the Software If you have a problem with an abnormal shutdown of Sierra Chart, refer to this help topic: Http://www.sierrachart.com/index.php?page=doc/helpdetails17.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-12 10:54:45] |
| User58875 - Posts: 2 |
|
Hi, I am still having the same problems after doing all the steps you recommended it says side by side configuration is incorrect and still says integrity check has failed
|
| [2014-11-12 18:32:03] |
| |
|
If you are getting a side-by-side configuration error, it does indicate that the installer did successfully run. To solve the side-by-side configuration error, refer to this section here: http://www.sierrachart.com/index.php?page=doc/download.php#Errors The integrity check error would seem to be irrelevant at this point being you at least once did successfully run the installer. In any case, the problem would be on your side with an incomplete download. Maybe you might want to run a different web browser. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: