Support Board
Date/Time: Sun, 11 May 2025 20:12:06 +0000
The problem with the command
View Count: 1148
| [2014-11-10 16:24:45] |
| User37779 - Posts: 12 |
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Hello, today I wanted to do business with you in the platform with me everything turns out for IB, but the command does not fill me and only me there appear two lines. If I have checked "Usse Attached Orders" can be traded, but it is for me too great a risk. Why am I in IB does not enter the command as in Sierra chart. I enclose Screen shots. IB I wrote them and the settings are correct. Thank you very much. Software version: 1205 | 2014-11-10 15:39:37 Usage end date: 2015-03-14 | 2014-11-10 15:39:37 Enabled for: Advanced Features. | 2014-11-10 15:39:37 Enabled for: Sierra Chart Historical Data Service. | 2014-11-10 15:39:37 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-11-10 15:39:37 Active service: Interactive Brokers | 2014-11-10 15:39:38 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-11-10 15:39:38 2014-11-10 15:39:38 Local computer clock time | 2014-11-10 15:39:38 2014-11-10 14:39:38 GMT time | 2014-11-10 15:39:38 2014-11-10 15:39:38 Time zone adjusted time | 2014-11-10 15:39:38 Time difference to server time: 2 seconds. | 2014-11-10 15:39:38 Program path: C:\SierraChart\ | 2014-11-10 15:39:38 Data Files path: C:\SierraChart\Data\ | 2014-11-10 15:39:38 OS Version Number: 6.2 | 2014-11-10 15:39:38 Locale Information: C | 2014-11-10 15:39:38 Checking for new symbol settings for ib | 2014-11-10 15:39:38 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 88.198.13.175 | 2014-11-10 15:39:38 HTTP connection to www.sierrachart.com:80 (1096) | Connected. | 2014-11-10 15:39:38 Symbol settings are up-to-date for ib | 2014-11-10 15:39:38 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-11-10 15:39:43 Socket (1848) | Connected. | 2014-11-10 15:39:43 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-11-10 15:39:43 HTTP connection to www.sierrachart.com:80 (1096) | Closed. No error. | 2014-11-10 15:39:43 HTTP connection to www.sierrachart.com:80 (1096) | Shutdown and closed. | 2014-11-10 15:39:43 Interactive Brokers | TWS server version: 71 | 2014-11-10 15:39:45 Interactive Brokers | Connected. Waiting for account information. | 2014-11-10 15:39:45 IB Account information received. | 2014-11-10 15:39:45 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2014-11-10 15:39:45 Interactive Brokers | Connected to Live account. | 2014-11-10 15:39:45 Interactive Brokers | Year-Month last connected to Live account: 2014-11 | 2014-11-10 15:39:45 Interactive Brokers | Requesting Trade Positions for account: U1169496 | 2014-11-10 15:39:45 Next valid order ID: 2112 | 2014-11-10 15:39:45 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-11-10 15:39:45 Message from IB: Market data farm connection is OK:eurofarm. IB Error Code: 2104. Request ID: -1. | 2014-11-10 15:39:45 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 15:39:45 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-11-10 15:39:45 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2014-11-10 15:39:45 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-11-10 15:39:45 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-11-10 15:39:45 Next valid order ID: 2112 | 2014-11-10 15:39:45 IB Account information received. | 2014-11-10 15:39:45 Interactive Brokers | Received 1 Trade Accounts from TWS. | 2014-11-10 15:39:45 Interactive Brokers | Connected to Live account. | 2014-11-10 15:39:45 Interactive Brokers | Year-Month last connected to Live account: 2014-11 | 2014-11-10 15:39:45 Interactive Brokers | Received Trade Positions download end message for account U1169496 | 2014-11-10 15:39:45 Interactive Brokers | Requesting historical order fills for account U11*. | 2014-11-10 15:39:50 Interactive Brokers | Received Open orders end message. | 2014-11-10 15:39:50 Interactive Brokers | Starting real-time market data updates for: ES-201412-GLOBEX. ID: 1 | 2014-11-10 15:40:08 Subscribing to symbol: ES SecType: FUT Expiry: 201412 Exchange: GLOBEX Currency: Multiplier: | 2014-11-10 15:40:08 Intraday data recording state for symbol ES-201412-GLOBEX is set to pending. | 2014-11-10 15:40:08 HD Request # 2 | Downloading Intraday chart data for ES-201412-GLOBEX to the file ES-201412-GLOBEX.scid. Service: cme | 2014-11-10 15:40:09 HD Request # 2 | Download start Date-Time: 2014-11-07 23:14:58.0 | 2014-11-10 15:40:09 HD Request # 2 | Using server: scdf1.sierracharts.com port 10149 | 2014-11-10 15:40:09 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-11-10 15:40:09 Socket (1720) | Connected. | 2014-11-10 15:40:09 HD Request # 2 | Sending historical data logon request message. | 2014-11-10 15:40:09 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-11-07 23:14:58. Record interval: 2. Symbol: ESZ4 | 2014-11-10 15:40:09 HD Request # 2 | Decompressing data. | 2014-11-10 15:40:09 HD Request # 2 | Receiving Intraday data for ES-201412-GLOBEX starting at 2014-11-07 23:14:58 | 2014-11-10 15:40:09 HD Request # 2 | Timestamp of first Intraday data file record written: 2014-11-07 23:14:58 | 2014-11-10 15:40:09 Socket (1720) | Shutdown and closed. | 2014-11-10 15:40:10 The network socket for historical data has been closed. | 2014-11-10 15:40:10 HD Request # 2 | Received 7585 records from 2014-11-07 23:14:58 to 2014-11-10 15:30:10 (2.7 days) and wrote 7585 records for ES-201412-GLOBEX | 2014-11-10 15:40:10 HD Request # 2 | Intraday download COMPLETE for ES-201412-GLOBEX. Completion time: 1s. Unique request ID: 1 | 2014-11-10 15:40:10 Removed historical data download ID 1 | 2014-11-10 15:40:10 Real-time Intraday chart data file updates started for ES-201412-GLOBEX | 2014-11-10 15:40:10 Intraday data recording state for symbol ES-201412-GLOBEX is set to pending. | 2014-11-10 15:40:10 HD Request # 3 | Downloading Intraday chart data for ES-201412-GLOBEX to the file ES-201412-GLOBEX.scid. Service: ib | 2014-11-10 15:40:10 HD Request # 3 | Download start Date-Time: 2014-11-10 15:30:10.0 | 2014-11-10 15:40:10 HD Request # 3 | Requesting a total of 0 days and 5400 seconds. | 2014-11-10 15:40:10 HD Request # 3 | IB Backfill - Seconds requested: 5400. Seconds Remaining: 0. | 2014-11-10 15:40:10 HD Request # 3 | Requesting 5400 Seconds of data at 30 secs with ending Date-Time at 2014-11-10 16:50:10 for ES-201412-GLOBEX | 2014-11-10 15:40:10 HD Request # 3 | Processing historical data message from TWS | 2014-11-10 15:40:10 HD Request # 3 | Receiving Intraday data for ES-201412-GLOBEX starting at 2014-11-10 15:20:30 | 2014-11-10 15:40:10 HD Request # 3 | Timestamp of first Intraday data file record written: 2014-11-10 15:30:30 | 2014-11-10 15:40:10 HD Request # 3 | Received 41 records and wrote 20 records from 2014-11-10 15:20:00 to 2014-11-10 15:40:00. | 2014-11-10 15:40:10 HD Request # 3 | Received 41 records from 2014-11-10 15:20:30 to 2014-11-10 15:40:00 (19.5 minutes) and wrote 20 records for ES-201412-GLOBEX | 2014-11-10 15:40:11 HD Request # 3 | Intraday download COMPLETE for ES-201412-GLOBEX. Completion time: 0s. Unique request ID: 2 | 2014-11-10 15:40:11 Removed historical data download ID 2 | 2014-11-10 15:40:11 Real-time Intraday chart data file updates started for ES-201412-GLOBEX | 2014-11-10 15:40:11 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 15:41:50 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 15:41:50 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 15:42:54 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:04:39 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:04:39 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:05:12 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:08:17 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:08:17 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:08:54 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:09:07 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:09:07 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:11:10 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:13:22 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:13:22 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:16:20 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:17:45 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:17:45 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:18:52 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:23:48 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:23:48 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:23:51 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:25:26 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:25:26 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:26:17 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:27:04 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:27:04 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:30:43 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:54:35 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:54:35 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:54:36 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:54:59 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:55:03 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:55:03 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:55:24 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:55:45 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:55:45 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:55:55 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:56:17 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 16:56:17 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 16:56:53 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 17:03:54 Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2014-11-10 17:03:54 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-11-10 17:04:10 |
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| [2014-11-10 16:43:59] |
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What we see from your screen images is that the orders that Sierra Chart sent to Trader Workstation are in an "Order Sent" state which indicates that the IB Trader Workstation did not acknowledge those orders. You will need to contact Interactive Brokers for help with this. We recommend contacting them at API @ InteractiveBrokers.com. They will need to see your TWS log file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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