Support Board
Date/Time: Tue, 13 May 2025 14:40:10 +0000
Post From: The problem with the command
| [2014-11-10 16:43:59] |
| |
|
What we see from your screen images is that the orders that Sierra Chart sent to Trader Workstation are in an "Order Sent" state which indicates that the IB Trader Workstation did not acknowledge those orders. You will need to contact Interactive Brokers for help with this. We recommend contacting them at API @ InteractiveBrokers.com. They will need to see your TWS log file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |