Support Board
Date/Time: Thu, 15 Oct 2026 03:27:09 +0000
Custom Studies in SC Version 2953 have been wiped out as of Wed 6 PM EST.
View Count: 81
| [2026-10-14 22:26:46] |
| User584084 - Posts: 345 |
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I am running SC version 2953. I have been running SC version 2953 for more than a week and did not have any issues with custom studies previously. I rebooted my PC at 5:30 PM EST and as of Wednesday 10/14 6 PM EST, all my custom studies have been wiped out. The custom study I am running is the "Automatic price levels import from a local or hosted CSV file" from Simple System Trading. I don't have the source code to recompile the study. The developer said he was going to recompile the study when version 2971 was ready for release. But that hasn't happened yet. I was under the impression that custom studies would no longer work without a recompile if I upgraded to version 2962 or later. But that does not seem to be true. Earlier versions like 2953 are being affected. Date Time Of Last Edit: 2026-10-14 22:41:34
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| [2026-10-14 22:51:34] |
| Sierra_Chart Engineering - Posts: 25177 |
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This does not make sense to us at all. Unless, the developer has provided a new DLL file and has overwritten the one you have and requires an updated version of Sierra Chart. Go to the Global Settings >> General Settings >> Paths >> Data Files Folder through your File Explorer. And look for the DLL file containing the studies and see if it is present. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-10-14 22:52:43
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| [2026-10-15 00:06:52] |
| User584084 - Posts: 345 |
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Thanks for the quick response. I found the DLLs in the data directory. They are SST_ImportLevelsfromCSV_64.dll and SST_ImportLevelsfromCSV_ARM64.dll. The date on the DLLs is 10/14/2006 5:31 PM EST. So the custom study DLLs were updated today for version 2969. I downloaded version 2973. I figured out what was wrong. What happened is when the DLLs were updated, the custom study lost 19 subgraph settings for Name Label & Horizontal Align, Name Value & Horizontal Align for each chart. So the CSV imported levels no longer appeared on the chart. I went to Analysis and ran the study collection for the chart again and the subgraph settings were restored to the original values. The CSV imported levels are back on the chart. Date Time Of Last Edit: 2026-10-15 00:20:03
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