Support Board
Date/Time: Sat, 03 Oct 2026 23:39:54 +0000
Immediate cancel of trial
View Count: 19
| [2026-10-03 19:51:07] |
| User817144 - Posts: 1 |
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I have just signed up for the chart package 11 and tried to set up cme package $6 data feed... I want the trial mode to immediately end.. and be in the normal subscription mode.... but the system has this as an extension of the trial mode... How do I cancel the trial mode and activate the cme group data feed and teton....?
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| [2026-10-03 22:10:50] |
| Sierra_Chart Engineering - Posts: 25047 |
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No this is definitely not the case: . but the system has this as an extension of the trial mode.
You are using Service Package 11 at this time. You may need to restart Sierra Chart:Sierra Chart - Software Login Instructions: Forced Login Go to this page to activate the exchange that you need: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-10-03 22:11:17
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