Support Board
Date/Time: Fri, 25 Sep 2026 09:28:20 +0000
TRIAL Actication.
View Count: 19
| [2026-09-25 08:08:58] |
| floofem - Posts: 1 |
|
Dear Sir/Madam, I have created an account for trial, although it says activated and gives me the dates (2026-10-16 23:59:59 UTC 22 Days), Data not loading, also it says "Not Connected", I tried to Disconnect and Connect to Data Feed, but still not working. Please help me solve this issue ASAP. Thank you in advance, |
| [2026-09-25 09:03:07] |
| User719037 - Posts: 2 |
|
Hello, I am experiencing the exact same issue. I created my Sierra Chart account on September 21, 2026, and my Trial Package is still active until October 12, 2026. However, Sierra Chart shows “Not Connected”, and I am unable to load data. I have also tried disconnecting and reconnecting to the Data Feed, but this does not resolve the issue. Could someone from Sierra Chart please clarify what is causing this? I would also appreciate a response so I can help troubleshoot this issue on my side as well. Thank you! |
To post a message in this thread, you need to log in with your Sierra Chart account: