Support Board
Date/Time: Fri, 25 Sep 2026 10:19:34 +0000
Post From: TRIAL Actication.
| [2026-09-25 09:03:07] |
| User719037 - Posts: 2 |
|
Hello, I am experiencing the exact same issue. I created my Sierra Chart account on September 21, 2026, and my Trial Package is still active until October 12, 2026. However, Sierra Chart shows “Not Connected”, and I am unable to load data. I have also tried disconnecting and reconnecting to the Data Feed, but this does not resolve the issue. Could someone from Sierra Chart please clarify what is causing this? I would also appreciate a response so I can help troubleshoot this issue on my side as well. Thank you! |