Support Board
Date/Time: Sun, 11 May 2025 19:41:00 +0000
No child order under real trading mode
View Count: 1235
| [2014-11-06 09:56:07] |
| AC95366 - Posts: 24 |
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data feed: CQG issue 1: no child order showed under real trading mode (SC open a new order instead of a child order), the child order showed only under Simulation Mode, pls refer to the attached, thx. issue 2: SC version: can't connect to broker(Amp) under pre release version , so I install 1205 at first then change to 1204, but the child order doesn't show under real trading mode (1204 &1205) . Log: Software version: 1204 | 2014-11-06 17:38:09 Enabled for: Advanced Features. | 2014-11-06 17:38:09 Enabled for: Sierra Chart Historical Data Service. | 2014-11-06 17:38:09 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-11-06 17:38:09 Active service: AMP CQG | 2014-11-06 17:38:09 Data/Trade Service Settings automatically set. | 2014-11-06 17:38:09 Time Zone: +08:00:00 (HKT+08) | 2014-11-06 17:38:09 2014-11-06 17:38:09 Local computer clock time | 2014-11-06 17:38:09 2014-11-06 09:38:09 GMT time | 2014-11-06 17:38:09 2014-11-06 17:38:09 Time zone adjusted time | 2014-11-06 17:38:09 Time difference to server time: 0 seconds. | 2014-11-06 17:38:09 Program path: C:\SierraChart\ | 2014-11-06 17:38:09 Data Files path: C:\SierraChart\Data\ | 2014-11-06 17:38:09 OS Version Number: 6.2 | 2014-11-06 17:38:09 Locale Information: C | 2014-11-06 17:38:09 Date Time Of Last Edit: 2014-11-06 18:41:49
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 the child order showed only under Simulation Mode.jpg / V - Attached On 2014-11-06 09:55:48 UTC - Size: 162.91 KB - 388 views no child order showed under real trading mode (SC open a ne.jpg / V - Attached On 2014-11-06 09:56:00 UTC - Size: 161.26 KB - 410 views |
| [2014-11-06 18:40:04] |
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The latest prerelease will not connect to CQG due to a compatibility problem on the live CQG server that we were not aware of. We are not sure you are actually experiencing a problem with bracket orders when using CQG. The Status of the child orders does appear to be correct because the order set is managed server side. However, we recommend disabling Global Settings >>General Trade Settings >> Use Server-Side OCO and Bracket Orders We are going to be removing support for CQG server-side bracket orders because there are some problems with the implementation of this on the CQG side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-06 18:42:43
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| [2014-11-07 22:47:34] |
| AC95366 - Posts: 24 |
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The problem with bracket orders is from the "Order status" and "OrderActionSource" in the Trade Activity Log. Previously when using bracket orders, the child order will be opened after the parent order fill, but as I look at the Trade Activity Log yesterday, the child order open at the same time with the parent order (before the parent order fill) Pls refer to the attached Trade Activity Log, I enter a stop buy parent order @ 6561.5 (symbol: FT100), then the "Order status" and "OrderActionSource" in the Trade Activity Log show a Limit Sell & a Stop Sell are opened before the parent stop buy get filled. As you could see in the attached SC chart, the child order should show "Child" (not "Open") before the parent order fill. |
Attachment Deleted. Trade Activity Log.jpg / V - Attached On 2014-11-07 22:45:46 UTC - Size: 285.83 KB - 369 views the child order showed only under Simulation Mode1.jpg / V - Attached On 2014-11-07 22:46:08 UTC - Size: 267.25 KB - 334 views no child order showed under real trading mode (SC open a ne.jpg / V - Attached On 2014-11-07 22:46:35 UTC - Size: 263.42 KB - 370 views Attachment Deleted. |
| [2014-11-07 23:07:28] |
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This is expected. There is nothing wrong here. The bracket order is sent as a complete set to CQG and managed on the server side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-11-08 07:09:09] |
| Futures Operator - Posts: 239 |
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Can you plan to work with CQG to resolve the issues and add back support for Server Side OCO/Bracket orders when possible?
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