Support Board
Date/Time: Mon, 14 Sep 2026 16:09:07 +0000
Data
View Count: 11
| [2026-09-14 15:22:20] |
| User506724 - Posts: 1 |
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My Live data is delayed by 15 minutes. Can you please help to resolve this, Thanks.
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| [2026-09-14 15:56:35] |
| John - SC Support - Posts: 47871 |
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You do not have any exchanges active with our Denali Exchange Data Feed. Therefore, any data that requires a payment, would be delayed streaming data, which is why you are seeing the 15 minute delay. The last time you had real-time data setup from us was for EUREX back in May of 2023. What are the exchanges for which you are wanting real-time data? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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