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Direct MessagesDate/Time: Sat, 04 May 2024 00:30:59 +0000
unable to access Chart Trade Settings
View Count: 870
| [2014-11-05 16:10:37] |
| User16114 - Posts: 153 |
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Using SC 1205. All Global Settings drop down options are accessible except; Chart Trade Settings and Spreadsheet Settings. When I click Chart Trade Settings no dialog box appears and other menu items in main toolbar go grey. If I hit enter and then hit the main toolbar the options become black and accessible again but no Chart Trade Settings dialog box appears. |
| [2014-11-05 19:35:02] |
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You have reported a similar problem earlier. The basic reason for these problems is going to be an operating system level problem. Not with Sierra Chart. Our general advice with this kind of issue is to restart your computer. We wish we could provide some better more definitive help than this, but we cannot. The issue does not reside within Sierra Chart. The dialog boxes are not appearing. When this happens, you need to press the Escape key to cancel out of the hidden window. If you continue to have this trouble, we recommend an operating system reinstall, and removing any unnecessary software on the system which could be running in the background. Occasionally we do have reports of issues like this. But they are uncommon, and we do not recall hearing about something this for about two or more years. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-05 19:35:58
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