Support Board
Date/Time: Tue, 06 Oct 2026 09:50:02 +0000
New instances & loading chartbooks
View Count: 216
| [2026-08-21 15:46:55] |
| User499894 - Posts: 67 |
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Hi, I run 4 instances besides the main one, all are set to load automathically some chartbooks which sit in the corresponding data folders. If I want to add/delete a chartbook from the list of the open-at-start ones I use global settings>...>add etc. and the window points correctly to the right data folder (sierrachart_1/data, sietrachart_2/data and so on). Today I added a new separated instance (the fifth one) but if I try to add a chartbook at its start, it points only to the data folder of the main Sierrachart. Why?
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| [2026-08-21 17:41:04] |
| John - SC Support - Posts: 48114 |
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In that sub-instance, check the following setting and ensure it is set to the "Data" folder within that 5th instance: General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths) And you may want to set the option for "Always Use 'Data' Folder within Main Folder" to "Yes" as well. Most likely these are all set correctly, and what you are seeing is just a holdover from when the sub-instance is first created. When a new sub-instance is first created, the files from the main instance are copied to it. So you are most likely just seeing it point to the main instance 'Data' folder due to this. In this case, just change the folder to the 'Data' folder within the 5th sub-instance and go forward from there. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-08-21 19:54:32] |
| User499894 - Posts: 67 |
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In: "general settings [Paths]>Files and folder paths>Data files folder (action)" the value is already correct (F:Sierrachart\Sierrachartinstance_5\Data\); also the "Always usa 'Data' folder within main folder" is set to YES; I checked these values right after I created the sub-instance - the anomaly still persists. I am going to store the content of Instance_5's Data folder in a new temporary folder, delete the sub-instance, create it again, clean away all files and folder that will populate the data folder of the freshly created sub-instance and replace them with what I have previously stored, let's see if I solve the problem. |
| [2026-08-21 19:59:55] |
| John - SC Support - Posts: 48114 |
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We do not think you need to go to all that trouble. We think this is just a holdover from the initial creation of that sub-instance. In that sub-instance, select "General Settings >> General >> Select Files to Open on Startup" and change the folder to the 'Data' folder for that sub-instance. It should then continue to open into that same folder. If that does not solve this, then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-08-21 20:08:24] |
| User499894 - Posts: 67 |
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Great! Thanks John - I had never noticed the button "Folder" in the "Select a file to open on startup" window ! Problem solved.
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