Support Board
Date/Time: Tue, 04 Aug 2026 19:32:44 +0000
[Programming Help] - 5 minute chart will not scroll left or load historical bars
View Count: 21
| [2026-08-04 14:40:50] |
| User865480 - Posts: 1 |
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Today when I opened up my chart there was a chunk of missing candlesticks so clicked "delete all data" and "download." But then when I downloaded it, I can only see the most recent candlesticks, and the screen doesn't let me scroll to the left, so I can only see the candlesticks that you see in the picture. Please help; I've been trying to fix this for the past hour and a half.
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 sierra chart Screenshot 2026-08-04 102812.png / V - Attached On 2026-08-04 14:33:36 UTC - Size: 68.12 KB - 4 views |
| [2026-08-04 14:49:05] |
| John - SC Support - Posts: 47460 |
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You are getting your data from Rithmic, and they have a lack of historical data. So most likely what you are getting is all that you can get from them. But, make sure you have the "Historical Data Username/Password" filled out on the "Data/Trade Service Settings" for your Rithmic connection. If this is filled in, then you are being limited by Rithmic's interface. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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