Support Board
Date/Time: Tue, 21 Jul 2026 21:47:43 +0000
Historical data wont download for ES only
View Count: 23
| [2026-07-21 20:14:23] |
| User216753 - Posts: 29 |
|
I have attempted to delete and downloaded for daily historical data for ES only (no problems with other futures contracts) and it will not download daily bars from 9/19 thru till today. It started forming todays bar after opening. I tried deleting all .dly files in data folder for a clean redownload to no avail. I can pull the contracts that contain the dates that are missing and the candles appear, but as soon as I rollover to current contract they disappear from chart. I was pulling up ES every day for a year and quit trading it about the time that the last candle exists 9/19 and did not pull it up again till today. I tried changing to SC data and it pulls up fine. Go back to Teton they again disappear. Log below is what comes up after I do a delete and download data on a daily historical daily, weekly, monthly chart. If I watch the chart As I do it, all the candles briefly flash a completed chart to present for a split second, and then the candles after 9/19 disappear and the gap till today returns. 2026-07-21 16:09:43.141 | Software version: 2915 64-bit 2026-07-21 16:09:43.142 | OpenGL enabled (Intel/Intel(R) HD Graphics 5500) 2026-07-21 16:09:43.142 | Primary Thread ID: 22600 2026-07-21 16:09:43.142 | Usage end date: 2026-08-13 2026-07-21 16:09:43.142 | Enabled for: Sierra Chart Historical Data Service. 2026-07-21 16:09:43.142 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-07-21 16:09:43.142 | Enabled for: Delayed Denali Exchange Data Feed. 2026-07-21 16:09:43.142 | Enabled for exchange2: CME (Trading Account Required) 2026-07-21 16:09:43.142 | Enabled for exchange2: CBOT (Trading Account Required) 2026-07-21 16:09:43.142 | Enabled for exchange2: COMEX (Trading Account Required) 2026-07-21 16:09:43.142 | Enabled for exchange2: NYMEX (Trading Account Required) 2026-07-21 16:09:43.142 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-07-21 16:09:43.142 | Current selected Data/Trading service: Teton CME Routing 2026-07-21 16:09:43.142 | Custom symbol settings values: enabled 2026-07-21 16:09:43.142 | Chart Update Interval: 500 2026-07-21 16:09:43.142 | Intraday Data Storage Time Unit: 0 2026-07-21 16:09:43.142 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2026-07-21 16:09:43.142 | 2026-07-21 20:09:43 Local computer time in UTC 2026-07-21 16:09:43.142 | 2026-07-21 16:09:43 Local computer time in SC Time Zone 2026-07-21 16:09:43.142 | 2026-07-21 18:03:12 Server time in UTC 2026-07-21 16:09:43.142 | Local computer UTC time and Server UTC time difference: 0 seconds. 2026-07-21 16:09:43.142 | Program path: C:\SierraChart\ 2026-07-21 16:09:43.142 | Data Files path: C:\SierraChart\Data\ 2026-07-21 16:09:43.143 | OS Version Number: 10.0 2026-07-21 16:09:43.143 | Locale Setting: C 2026-07-21 16:09:43.143 | Crash reporter started: true 2026-07-21 16:09:43.143 | 2026-07-21 16:10:10.229 | Added historical Daily data request for ESU26_FUT_CME to the queue. 2026-07-21 16:10:10.229 | Triggering next historical data download in queue. 2026-07-21 16:10:10.230 | HD Request # 85 | Downloading Historical Daily chart data for ESU26_FUT_CME. Starting date: 2025-08-25. Service: sc_futures_direct.dtc.trading 2026-07-21 16:10:10.556 | HD Request # 85 | Requesting historical Daily data for ESU25 starting at 2025-08-24. SC External HD service. 2026-07-21 16:10:10.928 | HD Request # 85 | Receiving historical Daily data for ESU26_FUT_CME starting at 2025-08-25. 2026-07-21 16:10:10.930 | HD Request # 85 | Writing historical Daily data to the file ESU26_FUT_CME.dly. 2026-07-21 16:10:10.945 | HD Request # 85 | Bytes received: 1129 2026-07-21 16:10:10.945 | HD Request # 85 | Received 19 Daily data records from 2025-08-25 00:00:00 to 2025-09-19 00:00:00 (26.0 days) and wrote 19 records for ESU26_FUT_CME 2026-07-21 16:10:10.945 | HD Request # 85 | Completion time: 0s. 2026-07-21 16:10:10.945 | HD Request # 85 | Daily data download complete for ESU26_FUT_CME. Unique request ID: 105 2026-07-21 16:10:10.945 | Removing historical data download ID 105. 2026-07-21 16:10:10.945 | 2026-07-21 16:10:10.945 | No download requests in the queue to start downloads for. 2026-07-21 16:10:11.342 | ESU26_FUT_CME [C][M] Daily #1 | Reloading chart. 2026-07-21 16:10:12.246 | ESU26_FUT_CME [C][M] Daily #1 | File ESZ24_FUT_CME.dly has a volume of 0 at 2024-09-16. 2026-07-21 16:10:12.246 | ESU26_FUT_CME [C][M] Daily #1 | File ESZ24_FUT_CME.dly has a volume of 0 at 2024-12-13. 2026-07-21 16:10:12.643 | ESU26_FUT_CME [C][M] Daily #1 | File ESU24_FUT_CME.dly has a volume of 0 at 2024-06-17. 2026-07-21 16:10:12.643 | ESU26_FUT_CME [C][M] Daily #1 | File ESU24_FUT_CME.dly has a volume of 0 at 2024-09-13. 2026-07-21 16:10:13.143 | ESU26_FUT_CME [C][M] Daily #1 | File ESM24_FUT_CME.dly has a volume of 0 at 2024-03-11. 2026-07-21 16:10:13.143 | ESU26_FUT_CME [C][M] Daily #1 | File ESM24_FUT_CME.dly has a volume of 0 at 2024-06-14. 2026-07-21 16:10:13.760 | ESU26_FUT_CME [C][M] Daily #1 | File ESH24_FUT_CME.dly has a volume of 0 at 2023-12-11. 2026-07-21 16:10:13.760 | ESU26_FUT_CME [C][M] Daily #1 | File ESH24_FUT_CME.dly has a volume of 0 at 2024-03-08. 2026-07-21 16:10:14.426 | ESU26_FUT_CME [C][M] Daily #1 | File ESZ23_FUT_CME.dly has a volume of 0 at 2023-09-11. 2026-07-21 16:10:14.426 | ESU26_FUT_CME [C][M] Daily #1 | File ESZ23_FUT_CME.dly has a volume of 0 at 2023-12-08. 2026-07-21 16:10:15.115 | ESU26_FUT_CME [C][M] Daily #1 | Dates not found while checking for invalid data in continuous contract data files. ESU23_FUT_CME * 2026-07-21 16:10:15.301 | ESU26_FUT_CME [C][M] Daily #1 | Chart data loading complete. |
| [2026-07-21 20:27:12] |
| John - SC Support - Posts: 47285 |
|
Please get us an image of your chart by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) And tell us what the following setting is set to: - Chart >> Chart Settings >> Data Limiting >> Chart Data Type For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-07-21 20:45:50] |
| User216753 - Posts: 29 |
|
Chart data type: Historical Chart https://www.sierrachart.com/image.php?Image=1784666698830.png |
| [2026-07-21 21:09:52] |
| John - SC Support - Posts: 47285 |
|
Please follow the instructions at the following link to delete and download new data for a Continuous Futures Contract chart: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data At Step #8 of the above, be sure to select the "Select All" option to redownload data for all contracts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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