Support Board
Date/Time: Tue, 23 Jun 2026 17:41:13 +0000
Wrong display of a TPO chart in comparision to another one on the same session
View Count: 31
| [2026-06-23 12:47:37] |
| Soukenson - Posts: 1 |
|
Hy there, First I want to apologise for my bad english skills. Will do my best. As you can see attached, for the same symbol, same sessions time and same day, we can see that as of 12th of June, the white chart got an high of the day at 24898, and the other TPO 24956-24960. The first graph (white one) is the bad one. May you help me please to solve this problem ? Regards, Many thanks for your precious help, Karim |
 TPO souci.png / V - Attached On 2026-06-23 12:47:03 UTC - Size: 76.73 KB - 5 views TPO ok.png / V - Attached On 2026-06-23 12:47:07 UTC - Size: 94.39 KB - 4 views |
| [2026-06-23 14:23:44] |
| John - SC Support - Posts: 46846 |
|
A few things that we can see offhand that are different between the charts, although they do not explain the specific difference you are asking about: - The Session Start Time for the charts is different. One has a start time of 09:00:00 and the other is 08:59:59. - The TPOs are setup different - one has a "Letter/Block Price Increment in Ticks of "2" and the other is "3". As to the price differences, we can not say for certain without seeing the charts and how they are configured. The most likely reason is that the Session Times are not set the same between the charts, or not set how you want them to cover the time period you want. Also, there was a rollover from the M contract to the U contract on June 18, 2026. Both charts are setup to be Volume Based Back Adjusted for the Continuous Contract option, but perhaps the chart that is not correct did not update properly. Refer to the following for how to redownload the data for the chart to ensure this is not the issue: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Otherwise, you would have to see what is different between the studies and the chart settings to see why there is a difference. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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