Support Board
Date/Time: Fri, 31 Jul 2026 11:45:16 +0000
sierra charts suddenly stops working
View Count: 194
| [2026-06-15 23:30:04] |
| User161159 - Posts: 49 |
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during trading day suddenly the cahrts top updating and seems like hung. When restarted it works fine. This has happended multiple times over 1 week since upgrade to latest version. 2913 64 bit and 56891 is the revision. |
| [2026-06-15 23:30:29] |
| User161159 - Posts: 49 |
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typo above. charts stop updating |
| [2026-06-16 07:30:06] |
| Sierra_Chart Engineering - Posts: 24348 |
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When this happens is the user interface of Sierra Chart in a frozen and inoperable state?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-16 18:47:03] |
| User161159 - Posts: 49 |
|
yes
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| [2026-06-17 21:52:45] |
| Sierra_Chart Engineering - Posts: 24348 |
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Start with the instructions here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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