Support Board
Date/Time: Wed, 10 Jun 2026 16:14:31 +0000
Difficulty getting live Data
View Count: 29
| [2026-06-10 08:24:00] |
| User497366 - Posts: 1 |
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Dear Sierra Chart Support, I am trying to connect my Rithmic account to Sierra Chart. The Rithmic account is an Apex Trading Funding simulated account. When I attempted to sign the Uniform Subscriber Agreement, my application was rejected. I would like to understand what is required to qualify for market data. I currently do not have a personal futures trading account with a clearing firm. If I open a dormant account with Stage 5 Trading, would that allow me to qualify for live market data through Sierra Chart? If not, could you please suggest any clearing firms or futures brokers that would satisfy the requirements for receiving live market data through Sierra Chart? Thank you for your assistance. I look forward to your guidance. Kind regards, Mehret Belay |
| [2026-06-10 13:00:10] |
| User135243 - Posts: 266 |
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these sim prop accounts like apex don't count, but with Stage5 it will work, contact them and open a small account with them and you can subscribe to Denali realtime-data and route your orders to your apex Rithmic accounts.
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| [2026-06-10 14:53:20] |
| John - SC Support - Posts: 46605 |
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Refer to the following for what is required and why: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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