Support Board
Date/Time: Sun, 19 Jul 2026 07:11:29 +0000
Ver 2915 => DOM stops showing High/Low lines of the day
View Count: 223
| [2026-06-02 19:13:56] |
| User246578 - Posts: 78 |
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After updating it to the newest Ver 2915 => DOM stops showing High/Low lines of the day Thank you |
| [2026-06-02 22:09:08] |
| John - SC Support - Posts: 47247 |
|
What kind of DOM is this? Is it a Trading DOM or a Chart DOM? How are the lines being drawn? Is this a study, or are you using the Graphics Settings for the High/Low of the Day? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-03 00:17:10] |
| User246578 - Posts: 78 |
|
1. Trading DOM; 2. Using the Graphics Settings for the High/Low of the Day Before updating to the latest version today, the High/Low of the Day lines were there. After update was done, without changing literally anything, the High/Low lines were gone. I went to Global Settings, checked all... , but the lines are gone for now |
| [2026-06-03 13:02:31] |
| John - SC Support - Posts: 47247 |
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We are not able to reproduce this - the lines are showing as they are supposed to be for us. On the Trading DOM, please select "Chart >> Graphics Settings >> Graphics Settings - Colors". On the "Settings" tab, what is the entry for "Use Global Graphics Settings Instead of These Settings" set to? Also, keep in mind that on a Trading DOM, the Daily High/Low will often be very far away from the prices that are displayed in the DOM. Be sure to adjust your scale in order to be able to view the actual High/Low. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-06-04 19:23:14] |
| John - SC Support - Posts: 47247 |
|
We do not know why, but the study called "Better Line Break" is causing the issue. If you remove that study, then you will get your lines again. That study is a User Contributed Study, so it is not something we will spend time looking into. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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