Support Board
Date/Time: Mon, 01 Jun 2026 06:47:16 +0000
Rithmic data issue
View Count: 14
| [2026-06-01 05:39:35] |
| User710679 - Posts: 45 |
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Hi, i have an issue with real time data. I have the denali feed activated, and allow support for sierra chart data feeds is set to yes. However, i am not receiving real time data for NQ or ES. i am attaching here the service log as well. Any idea what is happening. Last week was working perfect. thanks
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 messagelog.txt - Attached On 2026-06-01 05:39:10 UTC - Size: 3.99 MB - 4 views |
| [2026-06-01 06:13:34] |
| Sierra_Chart Engineering - Posts: 23907 |
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This is the problem: 2026-06-01 01:38:06.027 | External Service | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
Refer to: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-01 06:14:28
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