Support Board
Date/Time: Fri, 17 Jul 2026 21:09:59 +0000
[Programming Help] - RT trader connection problem
View Count: 140
| [2026-05-25 16:52:55] |
| Topdog33 - Posts: 44 |
|
Good afternoon So I’ve been connected to Sierra with no problems but this morning it’s not working when it’s connected when I change it to SC data that works fine when I connect to RT trader it says not responding. Everything slows down. I can’t even move the mouse. Kindly advise. |
Private File |
| [2026-05-26 15:13:11] |
| John - SC Support - Posts: 47246 |
|
Are you properly connecting to Rithmic? Refer to the instructions at the following link: Rithmic Trading Platform Service: Setup Instructions The one thing we see is that you are running an older version of Sierra Chart. We really need for you to update to the latest release and see if you continue to have an issue. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: