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Date/Time: Fri, 17 Jul 2026 21:48:03 +0000



Post From: RT trader connection problem

[2026-05-26 15:13:11]
John - SC Support - Posts: 47247
Are you properly connecting to Rithmic? Refer to the instructions at the following link:
Rithmic Trading Platform Service: Setup Instructions

The one thing we see is that you are running an older version of Sierra Chart. We really need for you to update to the latest release and see if you continue to have an issue. Follow these instructions to update:
Software Download: Fast Update
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing