Support Board
Date/Time: Tue, 22 Sep 2026 02:27:52 +0000
Post From: RT trader connection problem
| [2026-05-26 15:13:11] |
| John - SC Support - Posts: 47955 |
|
Are you properly connecting to Rithmic? Refer to the instructions at the following link: Rithmic Trading Platform Service: Setup Instructions The one thing we see is that you are running an older version of Sierra Chart. We really need for you to update to the latest release and see if you continue to have an issue. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |