Support Board
Date/Time: Sun, 05 Jul 2026 23:48:39 +0000
Question on SPX_CGI
View Count: 158
| [2026-05-21 13:43:51] |
| User244327 - Posts: 13 |
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I want to receive SPX index live data... I have the SPX_CGI data, but it only downloads 30 days... is there another way of getting live SPX???
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| [2026-05-21 13:49:10] |
| John - SC Support - Posts: 47017 |
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You have access to more than 30 days of data. Refer to the following for how to get more data: Loading More Or Less Data into an Intraday Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-21 15:29:42] |
| User244327 - Posts: 13 |
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Hi John, I have the days to load set to more than 50 days, but the system won't load more than 30 days... I've checked the settings and it won't allow the Date Range in File From to occur before 2026-4-20... I've tried to reload and refresh and still only 30 days... any other ideas would be very welcome.. thaks
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| [2026-05-21 18:17:28] |
| John - SC Support - Posts: 47017 |
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We are not having any issues getting more data into the chart. The first thing to do is to set the "Date Range in File From" to the earliest date for which you want data. After you change that value, select OK to close that window. If you do not close the window, then you may not see the date itself actually update, which could be confusing. Wait for the data to download, and the messages on the screen related to data downloading to go away. Then open the Chart Settings window again and on the Data Limiting tab set the number of days of data you want to load. At this time, the "Date Range in File From" should be reflecting the date you entered (or something close to it if the actual date did not have data on that date). If this does not work, then get us an image of your Data Limiting window after you set the "Date Range in File From" to something specific and selected OK to close the window and download the data, and let us know what date you entered. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-05-21 19:55:20] |
| User244327 - Posts: 13 |
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and now I can adjust the "Date Range in File From" without it reverting to its original date... crazy... it is working now and I have done exactly the same thing about 10 times... anyway... thankyou.. case closed
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