Support Board
Date/Time: Sun, 11 May 2025 18:42:57 +0000
Transfer spreadsheet data
View Count: 1001
| [2014-10-29 20:03:24] |
| User38251 - Posts: 1 |
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I have downloaded the current version of SC, trial basis. I have used SC in the past, and need to retrieve spreadsheet data from my old chartsbooks to use in the current version. I don't need to connect to data, just have access to the spreadsheets. Problem: I can't load the old SC version. When I try to login, I get this message: HTTP error: HTTP request #1 returned the following error: Error code 12007: The server name or address could not be resolved. I am using my new login info.
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| [2014-11-04 17:15:58] |
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This is a network issue on your side. Refer to this section here: Sierra Chart - Software Login Instructions: Login Problems We recommend restarting your computer. However, you do not need to use an older version of Sierra Chart. New versions of Sierra Chart can read old Chartbooks and Spreadsheets. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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