Support Board
Date/Time: Mon, 11 May 2026 13:23:11 +0000
I'd like to manage a trade, but Sierra Chart won't let me log on.
View Count: 18
| [2026-05-11 06:42:03] |
| User359632 - Posts: 8 |
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I'd like to manage a trade, but Sierra Chart won't let me log on.
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| [2026-05-11 07:22:17] |
| Sierra_Chart Engineering - Posts: 23735 |
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Contact your broker immediately to manage your trade. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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