Support Board
Date/Time: Fri, 08 May 2026 01:11:22 +0000
Market Data Wrong
View Count: 29
| [2026-05-07 19:22:21] |
| User961199 - Posts: 1 |
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Hello, from 14.01 CT today May 7th the Teton data is completely off!! I am looking at tradingview and another service, price action is different, levels are off by 20 points. It's not the first time for the recommended data service. UPDATE: Teton data is clearly 15min delayed UPDATE 2: Can't access account control panel (error) and my data seems not activated Date Time Of Last Edit: 2026-05-07 19:42:06
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| [2026-05-07 21:10:20] |
| John - SC Support - Posts: 46013 |
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The exchange that you had active in April did not automatically renew on May 1, 2026, due to insufficient funds in your account at that time. The following Account Support Ticket was created to inform you of this. You should have received an email informing you that the: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1777597773368106756#ViewTicket We see that you have activated an exchange since you posted this, so you should be fine now. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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