Support Board
Date/Time: Fri, 08 May 2026 02:14:23 +0000
Post From: Market Data Wrong
| [2026-05-07 21:10:20] |
| John - SC Support - Posts: 46013 |
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The exchange that you had active in April did not automatically renew on May 1, 2026, due to insufficient funds in your account at that time. The following Account Support Ticket was created to inform you of this. You should have received an email informing you that the: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1777597773368106756#ViewTicket We see that you have activated an exchange since you posted this, so you should be fine now. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |