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Date/Time: Sun, 03 May 2026 09:29:01 +0000



[Programming Help] - Tick data gap

View Count: 24

[2026-05-03 01:51:20]
User160573 - Posts: 2
Hello,

I'm trying to download tick data for DAX.

Relevant Settings:
Symbol: FDAXM26-EUREX (1m)
Load Data Limiting Method (List): Use Number Of Days To Load
Days To Load for Intraday Chart Data Type: 365
Continuous Contract (List): Continuous Futures Contract - Volume Based Rollover, Back Adjusted

Data/Trade Service Settings:
Intraday Data Storage Time Unit (List): 1 Tick
Allow Support for Sierra Chart Data Feeds: Yes
Non-Tick Data: 20000
1-Tick Data: 20000
Download Total Volume for All Contracts for Futures Daily Data: Yes
The intra-day chart looks fine (2025-05-02 -> 2026-04-30). However, when I navigate to 'Edit / Download Data - Intraday Chart', I see less than 10 ticks in 2025 and the rest of the data is concentrated in the last 3 available months of 2026.

I've tried hitting 'Delete All Data and Download' several times but had no success.

Good to know: when I set up a 5s chart (2025-05-02 -> 2026-04-30) and export data using 'Export Bar Data to Text File', everything is working as expected and I have no data gaps.

What settings am I missing?

Thank you!

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