Support Board
Date/Time: Sat, 02 May 2026 19:09:13 +0000
Sierra Chart on modern high DPI displays
View Count: 61
| [2026-05-02 12:19:12] |
| User246798 - Posts: 1 |
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I got everything ready to start learning to use the Sierra Chart charting platform. Paid for level 12 with depth of market data feed. I had to buy a new computer running Windows because it ONLY runs on Windows (the operating system it hates with a passion). PROBLEM: Sierra Chart doesn't work on modern "high DPI" displays that are standard on most modern computers. The software runs, and the scaling done by Windows works just fine, but the scaling within Sierra Chart has ballooned fonts across the board, everything. There is no fix for this. I searched the Sierra Chart website and nothing. I searched the Support Board and nothing. I used two different AI platforms to find a solution, but no solutions worked, and I was told that Sierra Chart doesn't see this as a problem, so they have no intention of ever fixing it. What professional would ever use the Sierra Chart software when it doesn't work on modern computers? If there is a fix so that the software actually works, without a thousand little tweaks, please let me know. |
| [2026-05-02 13:22:30] |
| Sébastien - Posts: 144 |
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I use a 4k 16" display and don't experience this problem at all. I set Windows 11 text scaling setting to 150%, and most SierraChart font sizes are set to 8-10pts. You can change SierraChart font sizes in Global Settings => Graphic Settings - Font |
| [2026-05-02 14:48:21] |
| User708541 - Posts: 185 |
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First, I applaud you for taking the step to Sierra. I was in the same boat a few years back. I thought it would be super challenging but it was way easier than I thought. I upgraded from 1080P monitors to 4 Dell 27" 4k monitors (3840 X 2160). I was somewhat concerned about what would happen with Sierra on these new monitors. But since everything is so customizable, I wasn't too concerned. I did NOT want to scale Windows. That was a no-go for me. I keep Windows at 100%. I went through the global graphics settings in detail and tweaked everything that pertained to fonts. I can tell you everything is perfect and very dialed-in so everything is very legible, crisp and precise. I have several Numbers Bars charts, Volume Profile charts, Candlestick charts, various time frames and it's all perfect. If you have 8K monitors then things will be different than my settings but here's how I have things set under the Font menu - assuming you have 4K monitor(s) I suggest going through the Global Settings >> Font first and seeing what you like. My settings - See image. Change to what you like. Also, the font makes a big difference. Some fonts are better than others. Date Time Of Last Edit: 2026-05-02 15:30:55
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 Font Settings.jpg / V - Attached On 2026-05-02 14:45:58 UTC - Size: 291.94 KB - 10 views |
| [2026-05-02 17:38:48] |
| fireworks11 - Posts: 68 |
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Sierra Chart works perfectly on a "modern" PC. I use a "modern" PC running Win11 with 2 Dell 4K monitors (3840 x 2160) and SC performs smoothly in every way!
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