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Date/Time: Thu, 30 Apr 2026 03:46:37 +0000



Unable to access Service Now (TICK: NOW)

View Count: 24

[2026-04-29 19:06:18]
User794005 - Posts: 47
Hey i realized that most of my stocks are NASDAQ but i came across Service Now (NOW) which is listed on NYSE. Weirdly i do have access to NYSE based on the screenshot i provided of my account. I still for some reason cannot find the ticker when i try to find it. Can you please help me understand what i may be doing wrong?
imageScreenshot 2026-04-29 at 3.00.42 PM.png / V - Attached On 2026-04-29 19:03:01 UTC - Size: 302.85 KB - 3 views
imageScreenshot 2026-04-29 at 3.04.01 PM.png / V - Attached On 2026-04-29 19:04:34 UTC - Size: 83.51 KB - 3 views
[2026-04-29 20:19:59]
John - SC Support - Posts: 45865
That is not the correct way to search for a stock symbol. The "Search" box at the bottom of the Find Symbol window will only search through the items that are listed in the Find Symbol window. Due to the overwhelming number of stocks, we can not list them all in that window, so that search will not find stocks.

Refer to the following for how to search for stock symbols (or by description):
File Menu: Searching for Stock Symbols
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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