Support Board
Date/Time: Fri, 08 May 2026 15:32:19 +0000
Rithmic Connection Error Message
View Count: 133
| [2026-04-15 05:24:19] |
| User930239 - Posts: 11 |
|
I just opened a Sierra Account (11) and was trying to connect my rithmic account. Put all the credentials in and i get this error message saying "Rithmic Direct - DTC logon error received from server: permission denied". I searched to see if this was asked before and there was one post where someone had a similar issue but then ended up asking for it to be closed when the RTH was on. Is connection only for RTH for some reason? FYI i'm using a prop firm. I can trade my prop firm after hours so why wouldn't I have access/connection to it also.
|
 Screenshot 2026-04-14 220355.png / V - Attached On 2026-04-15 05:24:06 UTC - Size: 122.09 KB - 19 views |
| [2026-04-15 14:29:58] |
| John - SC Support - Posts: 46023 |
|
Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: