Support Board
Date/Time: Thu, 09 Apr 2026 20:38:42 +0000
Connecting CQG
View Count: 17
| [2026-04-09 17:46:53] |
| User563703 - Posts: 7 |
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PLEASE HELP I NEED REMOTE ASSITANCE!! I am at the Global Settings>Data Trade services>current selected Services prompt: But from here I simply do Not see anywhere on my Sierra screens a place to perform the CQG Web API functions of entering my information! Also, I do not see Anywhere on the main page to press Help>Remote Assistance. PLEASE Send me a link for remote assistance, I have no problem paying a fee. Or by phone and please no more diagrams it is doing me no good, I need to speak with someone. Thank you, respectively JWD.
Date Time Of Last Edit: 2026-04-09 19:03:55
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| [2026-04-09 19:08:23] |
| John - SC Support - Posts: 45577 |
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The general documentation for how to work with the Sierra Chart windows is here: Settings Windows Interface The item you need to look at in particular, on that page is the following: Settings Windows Interface: Item List (Working with Sierra Chart Windows >> Selection Specific Options) Refer to the attached image, for where you need to click to select "CQG WebAPI" on the "Data/Trade Service Settings". The area is surrounded by a red rectangle. Select anywhere in that box to open the Item List and select "CQG WebAPI". If you still want one-on-one help, then we recommend contacting on the of the people at the following link: Sierra Chart Personal Assistance For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 Screenshot 2026-04-07 121801.png / V - Attached On 2026-04-09 19:08:19 UTC - Size: 22.61 KB - 0 views |
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