Support Board
Date/Time: Fri, 03 Apr 2026 23:23:05 +0000
Rithmic data feed issues on chartboook
View Count: 35
| [2026-04-03 17:25:47] |
| User4740 - Posts: 4 |
|
Hello, I am running into a repetitive issue in my chartbook only when connected to the Rithmic data feed using LucidTrading servers. The issue is the chartbook glitches every few seconds causing lag and continuous refreshing from what is appearing in the message log while this is occurring. I have updated sierra chart to its most current version, I have no network issues and the chartbook operates smoothly when connected to the Teton data feed - it is just Rithmic that is causing these problems. If I could please get some help with this, thanks in advance. I will copy/paste the message log below to show what is going on, please let me know if anything else is needed. 2026-04-03 17:14:30.840 | Trade activity files set size: 1101 2026-04-03 17:14:30.842 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-04-03 17:14:30.859 | Created the DTC Protocol server. 2026-04-03 17:14:30.859 | DTC Protocol Server listening on port 11099. Address: 0.0.0.0 2026-04-03 17:14:30.859 | Reading Internal Order ID file. 2026-04-03 17:14:30.863 | Reading Trade Orders file. 2026-04-03 17:14:30.863 | Reading Trade Positions file. 2026-04-03 17:14:30.863 | Reading Trade Account Data files. 2026-04-03 17:14:30.864 | Software version: 2891 64-bit 2026-04-03 17:14:30.865 | OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 4080 SUPER/PCIe/SSE2) 2026-04-03 17:14:30.865 | Primary Thread ID: 22336 2026-04-03 17:14:30.865 | Usage end date: 2026-04-20 2026-04-03 17:14:30.865 | Enabled for: Advanced Features 2. 2026-04-03 17:14:30.865 | Enabled for: Sierra Chart Historical Data Service. 2026-04-03 17:14:30.865 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-04-03 17:14:30.865 | Enabled for: Delayed Denali Exchange Data Feed. 2026-04-03 17:14:30.865 | Enabled for exchange2: CME 2026-04-03 17:14:30.865 | Enabled for exchange2: COMEX 2026-04-03 17:14:30.865 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-04-03 17:14:30.865 | Current selected Data/Trading service: Rithmic Direct - DTC 2026-04-03 17:14:30.865 | Custom symbol settings values: enabled 2026-04-03 17:14:30.865 | Chart Update Interval: 1500 2026-04-03 17:14:30.865 | Intraday Data Storage Time Unit: 0 2026-04-03 17:14:30.865 | Time Zone: +00:00:00 (UTC+00) 2026-04-03 17:14:30.865 | 2026-04-03 17:14:30 Local computer time in UTC 2026-04-03 17:14:30.865 | 2026-04-03 17:14:30 Local computer time in SC Time Zone 2026-04-03 17:14:30.865 | 2026-04-03 17:14:30 Server time in UTC 2026-04-03 17:14:30.865 | Local computer UTC time and Server UTC time difference: 1 seconds. 2026-04-03 17:14:30.865 | Program path: C:\SierraChart\ 2026-04-03 17:14:30.865 | Data Files path: C:\SierraChart\Data\ 2026-04-03 17:14:30.865 | OS Version Number: 10.0 2026-04-03 17:14:30.865 | Locale Setting: C 2026-04-03 17:14:30.865 | Crash reporter started: true 2026-04-03 17:14:30.865 | 2026-04-03 17:14:30.876 | Created the DTC Protocol historical data server. 2026-04-03 17:14:30.877 | HD Server Manager | Listening on port 11098. 2026-04-03 17:14:30.877 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2026-04-03 17:14:30.885 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-04-03 17:14:30.927 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-04-03 17:14:30.927 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-04-03 17:14:30.992 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2026-04-03 17:14:30.992 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2026-04-03 17:14:30.992 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. 2026-04-03 17:14:31.016 | Received 5 login tokens. 2026-04-03 17:14:31.261 | Symbol settings MD5 received. Request ID: 1. 2026-04-03 17:14:31.261 | Symbol settings are up-to-date for rithmic_v2.trading. 2026-04-03 17:14:31.300 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | Number times message added: 1 2026-04-03 17:14:31.300 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 110576 2026-04-03 17:14:31.301 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-04-03 17:14:31.301 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2026-04-03 17:14:31.301 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:14:31.301 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2026-04-03 17:14:33.398 | Requested user files to download. 2026-04-03 17:14:33.718 | File to download: OrderFlowLabs.com.The_Vault_ARM64.dll. Action: 1 2026-04-03 17:14:33.747 | File to download: OrderFlowLabs.com.The_Vault_64.dll. Action: 1 2026-04-03 17:14:33.777 | File to download: OrderFlowLabs.com.free_64.dll. Action: 1 2026-04-03 17:14:33.804 | File to download: OrderFlowLabs.com.free_ARM64.dll. Action: 1 2026-04-03 17:14:33.816 | File to download: OrderFlowLabs.com.autoplot_64.dll. Action: 1 2026-04-03 17:14:33.840 | File to download: OrderFlowLabs.com.autoplot_ARM64.dll. Action: 1 2026-04-03 17:14:33.852 | File to download: OrderFlowLabs.com_64.dll. Action: 1 2026-04-03 17:14:33.878 | File to download: OrderFlowLabs.com_ARM64.dll. Action: 1 2026-04-03 17:14:33.891 | User files to download complete 2026-04-03 17:14:35.406 | 2026-04-03 17:14:35.406 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:14:35.406 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:14:35.407 | Rithmic Direct - DTC | Connecting to the server rsc-au.rithmic.com. Port 40876 2026-04-03 17:14:36.269 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-04-03 17:14:36.269 | DTC Client socket (1) | New receive buffer size: 0 2026-04-03 17:14:36.269 | DTC Client socket (1) | Connecting to IP: 13.236.52.92. 2026-04-03 17:14:36.470 | Rithmic Direct - DTC | Network connection to server complete. 2026-04-03 17:14:36.470 | Rithmic Direct - DTC | Starting socket receive thread. 2026-04-03 17:14:36.470 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-04-03 17:14:36.470 | Rithmic Direct - DTC | Sending logon request message. 2026-04-03 17:14:37.338 | Rithmic Direct - DTC | Received logon response. 2026-04-03 17:14:37.338 | Rithmic Direct - DTC | Server Name: . 2026-04-03 17:14:37.338 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:14:37.338 | Rithmic Direct - DTC | Successfully connected. 2026-04-03 17:14:37.338 | Rithmic Direct - DTC | Trading is supported. 2026-04-03 17:14:37.338 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-04-03 17:14:37.339 | Rithmic Direct - DTC | OCO Orders supported. 2026-04-03 17:14:37.339 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-04-03 17:14:37.339 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-04-03 17:14:37.339 | Rithmic Direct - DTC | Connection to server complete. 2026-04-03 17:14:37.339 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-04-03 17:14:37.339 | Mapping ESZ4.CME to ESZ24. Service code: cme 2026-04-03 17:14:37.339 | Using symbol data fast lookup vector 2026-04-03 17:14:37.339 | Denali Data Feed | Starting real-time market data updates for: ESZ4.CME (ESZ24). ID: 1 Service code: cme 2026-04-03 17:14:37.339 | Denali Data Feed | Connecting to the server ds32.sierracharts.com. Port 10048 2026-04-03 17:14:37.339 | Denali Data Feed | Requesting security definition data for: ESZ4.CME (ESZ24). ID: 1 2026-04-03 17:14:37.339 | Starting DelayedDownloadMonitoringTimer 2026-04-03 17:14:37.339 | Starting HDTimeoutTimer 2026-04-03 17:14:37.339 | Added historical Intraday data request for ESZ4.CME to the queue. 2026-04-03 17:14:37.339 | Intraday data recording state for symbol ESZ4.CME is set to download 'Pending'. 2026-04-03 17:14:37.339 | Triggering next historical data download in queue. 2026-04-03 17:14:37.340 | Mapping NQZ4.CME to NQZ24. Service code: cme 2026-04-03 17:14:37.340 | Denali Data Feed | Starting real-time market data updates for: NQZ4.CME (NQZ24). ID: 2 Service code: cme 2026-04-03 17:14:37.340 | Denali Data Feed | Requesting security definition data for: NQZ4.CME (NQZ24). ID: 2 2026-04-03 17:14:37.340 | Added historical Intraday data request for NQZ4.CME to the queue. 2026-04-03 17:14:37.340 | Intraday data recording state for symbol NQZ4.CME is set to download 'Pending'. 2026-04-03 17:14:37.340 | Subscribing to symbol for symbol alert. ESM5.CME 2026-04-03 17:14:37.340 | Mapping ESM5.CME to ESM25. Service code: cme 2026-04-03 17:14:37.340 | Denali Data Feed | Starting real-time market data updates for: ESM5.CME (ESM25). ID: 3 Service code: cme 2026-04-03 17:14:37.340 | Denali Data Feed | Requesting security definition data for: ESM5.CME (ESM25). ID: 3 2026-04-03 17:14:37.340 | Subscribing to symbol for symbol alert. ESM5.CME | Number times message added: 8 2026-04-03 17:14:37.340 | Subscribing to symbol for symbol alert. NQM5.CME 2026-04-03 17:14:37.340 | Mapping NQM5.CME to NQM25. Service code: cme 2026-04-03 17:14:37.340 | Denali Data Feed | Starting real-time market data updates for: NQM5.CME (NQM25). ID: 4 Service code: cme 2026-04-03 17:14:37.340 | Denali Data Feed | Requesting security definition data for: NQM5.CME (NQM25). ID: 4 2026-04-03 17:14:37.340 | Subscribing to symbol for symbol alert. ESM5.CME | Number times message added: 1 2026-04-03 17:14:37.340 | DTC Client socket (2) | Creating socket. 2026-04-03 17:14:37.340 | Delaying start of download for ESZ4.CME. 2026-04-03 17:14:37.340 | DTC Client socket (2) | New receive buffer size: 0 2026-04-03 17:14:37.340 | DTC Client socket (2) | Connecting to IP: 69.39.70.248. 2026-04-03 17:14:37.394 | Denali Data Feed | Network connection to server complete. 2026-04-03 17:14:37.394 | Denali Data Feed | Starting socket receive thread. 2026-04-03 17:14:37.394 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-04-03 17:14:37.476 | Denali Data Feed | Setting DTC encoding to Binary VLS 2026-04-03 17:14:37.476 | Denali Data Feed | Sending logon request message. 2026-04-03 17:14:37.944 | Denali Data Feed | Received logon response. 2026-04-03 17:14:37.944 | Denali Data Feed | Server Name: SC Realtime Server. 2026-04-03 17:14:37.944 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:14:37.944 | Denali Data Feed | Successfully connected. 2026-04-03 17:14:37.944 | Denali Data Feed | Trading is not supported. 2026-04-03 17:14:37.944 | Denali Data Feed | MarketDepthIsSupported: 1 2026-04-03 17:14:37.944 | Denali Data Feed | Restarting real-time data updates for symbol: ESM5.CME -> ESM25 2026-04-03 17:14:37.945 | Denali Data Feed | Restarting real-time data updates for symbol: ESZ4.CME -> ESZ24 2026-04-03 17:14:37.945 | Denali Data Feed | Restarting real-time data updates for symbol: NQM5.CME -> NQM25 2026-04-03 17:14:37.945 | Denali Data Feed | Restarting real-time data updates for symbol: NQZ4.CME -> NQZ24 2026-04-03 17:14:38.101 | Denali Data Feed | Real-time data for symbol ESM5.CME is currently unavailable. 2026-04-03 17:14:38.101 | Denali Data Feed | Received security definition for symbol ESM5.CME 2026-04-03 17:14:38.101 | Denali Data Feed | Real-time data for symbol ESZ4.CME is currently unavailable. 2026-04-03 17:14:38.101 | Denali Data Feed | Received security definition for symbol ESZ4.CME 2026-04-03 17:14:38.101 | Denali Data Feed | Real-time data for symbol NQM5.CME is currently unavailable. 2026-04-03 17:14:38.101 | Denali Data Feed | Received security definition for symbol NQM5.CME 2026-04-03 17:14:38.101 | Denali Data Feed | Real-time data for symbol NQZ4.CME is currently unavailable. 2026-04-03 17:14:38.101 | Denali Data Feed | Received security definition for symbol NQZ4.CME 2026-04-03 17:14:38.631 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2026-04-03 17:14:38.648 | Loading DLL: C:\SierraChart\Data\OrderFlowLabs.com.free.dll (OrderFlowLabs.com.free_64.dll). Handle: 7ffb54c40000 2026-04-03 17:14:38.672 | ESM5.CME 20 Sec #1 | Reloading chart. 2026-04-03 17:14:39.010 | ESM5.CME Renko 10t #3 | Reloading chart. 2026-04-03 17:14:40.178 | Added historical Intraday data request for ESM5.CME to the queue. 2026-04-03 17:14:40.178 | Intraday data recording state for symbol ESM5.CME is set to download 'Pending'. 2026-04-03 17:14:40.178 | Triggering next historical data download in queue. 2026-04-03 17:14:40.324 | Saved Chartbook: ExampleChartbook.cht. Time: 0.0004 seconds. 2026-04-03 17:14:40.403 | ESM5.CME 20 Sec #1 | Chart Data Loading Thread: Load canceled. 2026-04-03 17:14:40.407 | ESM5.CME Renko 10t #3 | Chart Data Loading Thread: Load canceled. 2026-04-03 17:14:43.382 | HD Request # 1 | Downloading Intraday chart data for ESZ4.CME to the file ESZ4.CME.scid. Service: cme 2026-04-03 17:14:43.382 | HD Request # 1 | Download start date-time: 2024-12-20 14:29:59.000000. File last date-time: 2024-12-20 14:29:59.822003 2026-04-03 17:14:43.382 | HD Request # 1 | Using server: ds32.sierracharts.com port 10150 2026-04-03 17:14:43.382 | Socket (3) | Creating socket. 2026-04-03 17:14:43.382 | Socket (3) | New receive buffer size: 0 2026-04-03 17:14:43.382 | Socket (3) | Connecting to IP: 69.39.70.248. 2026-04-03 17:14:43.493 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-04-03 17:14:43.493 | HD Request # 1 | Sending historical data logon request message. 2026-04-03 17:14:43.580 | HD Request # 1 | Requesting Intraday data. Start date-time: 2024-12-20 14:29:59. Record interval: 0. Symbol: ESZ24 2026-04-03 17:14:43.639 | HD Request # 1 | Decompressing data. 2026-04-03 17:14:43.692 | HD Request # 1 | Receiving Intraday data for ESZ4.CME starting at 2024-12-20 14:29:59.142000 2026-04-03 17:14:43.692 | Socket (3) | CloseSocket call. 2026-04-03 17:14:43.692 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-04-03 17:14:43.693 | Historical data download thread signaled to stop. 2026-04-03 17:14:43.693 | HD Request # 1 | Received 16 Intraday data records from 2024-12-20 14:29:59.142000 to 2024-12-20 14:29:59.822001 (0.7 seconds. Delay: 469.1 days) and wrote 0 records for ESZ4.CME 2026-04-03 17:14:43.693 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2024-12-20 14:29:59.822003 2026-04-03 17:14:43.693 | HD Request # 1 | Completion time: 0s. 2026-04-03 17:14:43.693 | HD Request # 1 | Intraday data download complete for ESZ4.CME. Unique request ID: 1 2026-04-03 17:14:43.693 | Removing historical data download ID 1. 2026-04-03 17:14:43.693 | Real-time Intraday chart data file updates started for ESZ4.CME 2026-04-03 17:14:43.693 | Intraday chart data file opened for ESZ4.CME 2026-04-03 17:14:43.693 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2026-04-03 17:14:43.693 | 2026-04-03 17:14:43.693 | Triggering next historical data download in queue. 2026-04-03 17:14:43.693 | HD Request # 2 | Downloading Intraday chart data for NQZ4.CME to the file NQZ4.CME.scid. Service: cme 2026-04-03 17:14:43.693 | HD Request # 2 | Download start date-time: 2024-12-20 14:29:57.000000. File last date-time: 2024-12-20 14:29:57.773000 2026-04-03 17:14:43.693 | HD Request # 2 | Using server: ds26.sierracharts.com port 10149 2026-04-03 17:14:43.694 | Socket (4) | Creating socket. 2026-04-03 17:14:43.694 | Socket (4) | New receive buffer size: 0 2026-04-03 17:14:43.694 | Socket (4) | Connecting to IP: 64.152.155.17. 2026-04-03 17:14:43.746 | Socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:14:43.746 | Socket (3) | Closed. 2026-04-03 17:14:43.780 | HD Request # 2 | Setting DTC encoding to Binary VLS 2026-04-03 17:14:43.780 | HD Request # 2 | Sending historical data logon request message. 2026-04-03 17:14:43.853 | HD Request # 2 | Requesting Intraday data. Start date-time: 2024-12-20 14:29:57. Record interval: 0. Symbol: NQZ24 2026-04-03 17:14:43.895 | HD Request # 2 | Decompressing data. 2026-04-03 17:14:43.937 | HD Request # 2 | Receiving Intraday data for NQZ4.CME starting at 2024-12-20 14:29:57.772000 2026-04-03 17:14:43.937 | Socket (4) | CloseSocket call. 2026-04-03 17:14:43.937 | Socket (4) | Shutdown started. Waiting for graceful close. 2026-04-03 17:14:43.938 | Historical data download thread signaled to stop. 2026-04-03 17:14:43.938 | HD Request # 2 | Received 1 Intraday data record from 2024-12-20 14:29:57.772000 to 2024-12-20 14:29:57.772000 (0.0 seconds. Delay: 469.1 days) and wrote 0 records for NQZ4.CME 2026-04-03 17:14:43.938 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2024-12-20 14:29:57.773000 2026-04-03 17:14:43.938 | HD Request # 2 | Completion time: 0s. 2026-04-03 17:14:43.938 | HD Request # 2 | Intraday data download complete for NQZ4.CME. Unique request ID: 2 2026-04-03 17:14:43.938 | Removing historical data download ID 2. 2026-04-03 17:14:43.938 | Real-time Intraday chart data file updates started for NQZ4.CME 2026-04-03 17:14:43.938 | Intraday chart data file opened for NQZ4.CME 2026-04-03 17:14:43.938 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2026-04-03 17:14:43.938 | 2026-04-03 17:14:43.938 | Triggering next historical data download in queue. 2026-04-03 17:14:43.938 | HD Request # 3 | Downloading Intraday chart data for ESM5.CME to the file ESM5.CME.scid. Service: cme 2026-04-03 17:14:43.938 | HD Request # 3 | Download start date-time: 2025-06-20 13:29:59.000000. File last date-time: 2025-06-20 13:29:59.576000 2026-04-03 17:14:43.938 | HD Request # 3 | Using server: ds28.sierracharts.com port 10150 2026-04-03 17:14:43.939 | Socket (3) | Creating socket. 2026-04-03 17:14:43.939 | Socket (3) | New receive buffer size: 0 2026-04-03 17:14:43.939 | Socket (3) | Connecting to IP: 67.214.125.5. 2026-04-03 17:14:43.979 | Socket (4) | Socket gracefully closed by remote side. 2026-04-03 17:14:43.980 | Socket (4) | Closed. 2026-04-03 17:14:44.049 | HD Request # 3 | Setting DTC encoding to Binary VLS 2026-04-03 17:14:44.049 | HD Request # 3 | Sending historical data logon request message. 2026-04-03 17:14:44.133 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-06-20 13:29:59. Record interval: 0. Symbol: ESM25 2026-04-03 17:14:44.187 | HD Request # 3 | Decompressing data. 2026-04-03 17:14:44.241 | HD Request # 3 | Receiving Intraday data for ESM5.CME starting at 2025-06-20 13:29:59.576000 2026-04-03 17:14:44.241 | Socket (3) | CloseSocket call. 2026-04-03 17:14:44.241 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-04-03 17:14:44.241 | Historical data download thread signaled to stop. 2026-04-03 17:14:44.241 | HD Request # 3 | Received 1 Intraday data record from 2025-06-20 13:29:59.576000 to 2025-06-20 13:29:59.576000 (0.0 seconds. Delay: 287.2 days) and wrote 0 records for ESM5.CME 2026-04-03 17:14:44.241 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-06-20 13:29:59.576000 2026-04-03 17:14:44.241 | HD Request # 3 | Completion time: 1s. 2026-04-03 17:14:44.241 | HD Request # 3 | Intraday data download complete for ESM5.CME. Unique request ID: 3 2026-04-03 17:14:44.241 | Removing historical data download ID 3. 2026-04-03 17:14:44.241 | Real-time Intraday chart data file updates started for ESM5.CME 2026-04-03 17:14:44.241 | Intraday chart data file opened for ESM5.CME 2026-04-03 17:14:44.241 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2026-04-03 17:14:44.241 | 2026-04-03 17:14:44.241 | No download requests in the queue to start downloads for. 2026-04-03 17:14:44.294 | Socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:14:44.294 | Socket (3) | Closed. 2026-04-03 17:14:55.411 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:14:55.411 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | New receive buffer size: 0 2026-04-03 17:14:55.411 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Connecting to IP: 38.79.0.89. 2026-04-03 17:14:55.719 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Socket gracefully closed by remote side. | Number times message added: 1 2026-04-03 17:14:55.720 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 110576 2026-04-03 17:14:55.720 | Rithmic Direct - DTC | Processed connection points. Count: 474 2026-04-03 17:14:55.720 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | CloseSocket call. 2026-04-03 17:14:55.720 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:14:55.720 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (3) | Closed. 2026-04-03 17:16:28.732 | SILK6.COMEX 100 Volume #1 | Reloading chart. 2026-04-03 17:16:28.736 | Loading DLL: C:\SierraChart\Data\OrderFlowLabs.com.dll (OrderFlowLabs.com_64.dll). Handle: 7ffb47fe0000 2026-04-03 17:16:28.740 | Loading DLL: C:\SierraChart\Data\OrderFlowLabs.com.The_Vault.dll (OrderFlowLabs.com.The_Vault_64.dll). Handle: 7ffb463b0000 2026-04-03 17:16:28.888 | SILK6.COMEX [CV] 30 Sec #2 | Reloading chart. 2026-04-03 17:16:28.901 | Added historical Intraday data request for SILK6.COMEX to the queue. 2026-04-03 17:16:28.901 | Triggering next historical data download in queue. 2026-04-03 17:16:28.906 | SILK6.COMEX [CV] 30 Sec #2 | Performing continuous chart historical Daily data download for symbol SILK6.COMEX starting at last date in file. 2026-04-03 17:16:28.906 | Starting DelayedDownloadMonitoringTimer 2026-04-03 17:16:28.906 | Starting HDTimeoutTimer 2026-04-03 17:16:28.906 | Added historical Daily data request for SILK6.COMEX to the queue. 2026-04-03 17:16:28.907 | Triggering next historical data download in queue. 2026-04-03 17:16:28.916 | SILK6.COMEX [CV] 30 Sec #2 | Waiting for historical downloads to complete with the IDs: 4, 5, 2026-04-03 17:16:29.191 | SILK6.COMEX #3 | Reloading chart. 2026-04-03 17:16:29.293 | Loading DLL: C:\SierraChart\Data\OrderFlowLabs.com.autoplot.dll (OrderFlowLabs.com.autoplot_64.dll). Handle: 7ffb54bc0000 2026-04-03 17:16:29.304 | SILK6.COMEX 5 Min #4 | Reloading chart. 2026-04-03 17:16:29.317 | SILK6.COMEX 1 Min #5 | Reloading chart. 2026-04-03 17:16:29.393 | SILK6.COMEX 5 Min #6 | Reloading chart. 2026-04-03 17:16:29.462 | SILK6.COMEX [CV] 60 Min #7 | Reloading chart. 2026-04-03 17:16:29.509 | SILK6.COMEX [CV] 60 Min #7 | Waiting for historical downloads to complete with the IDs: 4, 5, 2026-04-03 17:16:29.539 | SILK6.COMEX 5 Min #9 | Reloading chart. 2026-04-03 17:16:29.555 | GVZ_CGI 1 Min #10 | Reloading chart. 2026-04-03 17:16:29.567 | SILK6.COMEX 30 Min #11 | Reloading chart. 2026-04-03 17:16:29.631 | SILK6.COMEX 30 Min #8 | Reloading chart. 2026-04-03 17:16:29.707 | SILK6.COMEX [CV] #12 | Reloading chart. 2026-04-03 17:16:29.756 | SILK6.COMEX [CV] #12 | Waiting for historical downloads to complete with the IDs: 4, 5, 2026-04-03 17:16:29.769 | SILK6.COMEX 5 Min #13 | Reloading chart. 2026-04-03 17:16:29.785 | SILK6.COMEX 60 Min #14 | Reloading chart. 2026-04-03 17:16:29.797 | SILK6.COMEX 5 Min #15 | Reloading chart. 2026-04-03 17:16:29.851 | SILK6.COMEX 100 Volume #1 | Chart data loading complete. 2026-04-03 17:16:29.858 | Mapping SILK6.COMEX to SILK26. Service code: comex 2026-04-03 17:16:29.858 | HD Request # 4 | Downloading Intraday chart data for SILK6.COMEX to the file SILK6.COMEX.scid. Service: comex 2026-04-03 17:16:29.858 | HD Request # 4 | Download start date-time: 2026-04-02 20:59:59.000000. File last date-time: 2026-04-02 20:59:59.816000 2026-04-03 17:16:29.858 | HD Request # 4 | Using server: ds32.sierracharts.com port 10149 2026-04-03 17:16:29.858 | Socket (3) | Creating socket. 2026-04-03 17:16:29.858 | Socket (3) | New receive buffer size: 0 2026-04-03 17:16:29.858 | Socket (3) | Connecting to IP: 69.39.70.248. 2026-04-03 17:16:29.859 | HD Request # 5 | Downloading Historical Daily chart data for SILK6.COMEX. Starting date: 2026-03-31. Service: rithmic.trading 2026-04-03 17:16:29.878 | SILK6.COMEX #3 | StartDateTimeForLoadingOrderFills: 00:00:00 2026-04-03 17:16:29.971 | HD Request # 4 | Setting DTC encoding to Binary VLS 2026-04-03 17:16:29.971 | HD Request # 4 | Sending historical data logon request message. 2026-04-03 17:16:30.060 | HD Request # 4 | Requesting Intraday data. Start date-time: 2026-04-02 20:59:59. Record interval: 0. Symbol: SILK26 2026-04-03 17:16:30.115 | HD Request # 4 | Decompressing data. 2026-04-03 17:16:30.170 | HD Request # 4 | Receiving Intraday data for SILK6.COMEX starting at 2026-04-02 20:59:59.816000 2026-04-03 17:16:30.170 | Socket (3) | CloseSocket call. 2026-04-03 17:16:30.170 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-04-03 17:16:30.225 | Socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:16:30.225 | Socket (3) | Closed. 2026-04-03 17:16:30.320 | SILK6.COMEX #3 | Chart data loading complete. 2026-04-03 17:16:30.323 | SILK6.COMEX 1 Min #5 | Chart data loading complete. 2026-04-03 17:16:30.330 | SILK6.COMEX 5 Min #4 | Chart data loading complete. 2026-04-03 17:16:30.334 | GVZ_CGI 1 Min #10 | Chart data loading complete. 2026-04-03 17:16:30.821 | SILK6.COMEX 5 Min #6 | Chart data loading complete. 2026-04-03 17:16:30.827 | SILK6.COMEX 5 Min #9 | Chart data loading complete. 2026-04-03 17:16:30.829 | SILK6.COMEX 5 Min #15 | Chart data loading complete. 2026-04-03 17:16:30.830 | SILK6.COMEX 5 Min #13 | Chart data loading complete. 2026-04-03 17:16:30.856 | SILK6.COMEX 30 Min #11 | Chart data loading complete. 2026-04-03 17:16:30.887 | SILK6.COMEX 30 Min #8 | Chart data loading complete. 2026-04-03 17:16:31.291 | Historical data download thread signaled to stop. 2026-04-03 17:16:31.291 | HD Request # 4 | Received 1 Intraday data record from 2026-04-02 20:59:59.816000 to 2026-04-02 20:59:59.816000 (0.0 seconds. Delay: 20.3 hours) and wrote 0 records for SILK6.COMEX 2026-04-03 17:16:31.292 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2026-04-02 20:59:59.816000 2026-04-03 17:16:31.292 | HD Request # 4 | Completion time: 2s. 2026-04-03 17:16:31.292 | HD Request # 4 | Intraday data download complete for SILK6.COMEX. Unique request ID: 4 2026-04-03 17:16:31.292 | Removing historical data download ID 4. 2026-04-03 17:16:31.292 | Real-time Intraday chart data file updates started for SILK6.COMEX 2026-04-03 17:16:31.292 | Intraday chart data file opened for SILK6.COMEX 2026-04-03 17:16:31.292 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2026-04-03 17:16:31.292 | 2026-04-03 17:16:31.292 | No download requests in the queue to start downloads for. 2026-04-03 17:16:31.314 | SILK6.COMEX 60 Min #14 | Chart data loading complete. 2026-04-03 17:16:31.321 | HD Request # 5 | Requesting historical Daily data for SOK26 starting at 2026-03-30. SC External HD service. 2026-04-03 17:16:31.373 | Denali Data Feed | Starting real-time market data updates for: SILK6.COMEX (SILK26). ID: 5 Service code: comex 2026-04-03 17:16:31.373 | Denali Data Feed | Requesting security definition data for: SILK6.COMEX (SILK26). ID: 5 2026-04-03 17:16:31.572 | Denali Data Feed | Setting external service identifier for symbol SILK6.COMEX to 42005595 2026-04-03 17:16:31.572 | Denali Data Feed | Received security definition for symbol SILK6.COMEX 2026-04-03 17:16:31.653 | Rithmic Direct - DTC | Starting real-time market data updates for: GVZ_CGI. ID: 6 Service code: cboe_global_indexes.data 2026-04-03 17:16:31.653 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:16:31.653 | Rithmic Direct - DTC | Requesting security definition data for: GVZ_CGI. ID: 6 2026-04-03 17:16:31.653 | Added historical Intraday data request for GVZ_CGI to the queue. 2026-04-03 17:16:31.653 | Intraday data recording state for symbol GVZ_CGI is set to download 'Pending'. 2026-04-03 17:16:31.653 | Triggering next historical data download in queue. 2026-04-03 17:16:31.653 | Delaying start of download for GVZ_CGI. 2026-04-03 17:16:31.653 | DTC Client socket (4) | Creating socket. Using TLS 1.2. 2026-04-03 17:16:31.653 | DTC Client socket (4) | New receive buffer size: 0 2026-04-03 17:16:31.653 | DTC Client socket (4) | Connecting to IP: 13.236.52.92. 2026-04-03 17:16:31.693 | HD Request # 5 | Receiving historical Daily data for SILK6.COMEX starting at 2026-03-31. 2026-04-03 17:16:31.693 | HD Request # 5 | Writing historical Daily data to the file SILK6.COMEX.dly. 2026-04-03 17:16:31.694 | HD Request # 5 | Bytes received: 219 2026-04-03 17:16:31.694 | HD Request # 5 | Received 4 Daily data records from 2026-03-31 00:00:00 to 2026-04-02 00:00:00 (3.0 days) and wrote 3 records for SILK6.COMEX 2026-04-03 17:16:31.694 | HD Request # 5 | Completion time: 2s. 2026-04-03 17:16:31.694 | HD Request # 5 | Daily data download complete for SILK6.COMEX. Unique request ID: 5 2026-04-03 17:16:31.694 | Removing historical data download ID 5. 2026-04-03 17:16:31.694 | 2026-04-03 17:16:31.694 | No download requests in the queue to start downloads for. 2026-04-03 17:16:31.700 | SILK6.COMEX [CV] 30 Sec #2 | Download is complete for all contract months in chart. Proceeding with data load. 2026-04-03 17:16:31.700 | SILK6.COMEX [CV] 30 Sec #2 | Reloading chart. | Number times message added: 1 2026-04-03 17:16:31.769 | SILK6.COMEX [CV] 30 Sec #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2026-04-03 17:16:33.423 | SILK6.COMEX [CV] 30 Sec #2 | Chart data loading complete. 2026-04-03 17:16:33.424 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:16:33.424 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:16:33.424 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:16:33.424 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:16:35.524 | Requesting market depth updates for: SILK6.COMEX if supported. NumLevels=100 2026-04-03 17:16:35.529 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:16:35.529 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:16:35.529 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:16:35.529 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:16:35.529 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:16:35.529 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:16:35.529 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:16:35.529 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:16:35.542 | Chart: HA Bars | Study: OFL News Events | Checking for News Events (2026-04-03 12:16:35) 2026-04-03 17:16:35.542 | SILK6.COMEX [CV][M] 30 Sec #2 | Study: OFL News Events | Making HTTP request. 2026-04-03 17:16:35.729 | DTC Client socket (4) | Socket gracefully closed by remote side. 2026-04-03 17:16:35.857 | DTC Client socket (4) | CloseSocket call. 2026-04-03 17:16:35.857 | DTC Client socket (4) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:16:35.857 | Denali Data Feed | Clearing market depth for SILK6.COMEX 2026-04-03 17:16:35.858 | DTC Client socket (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:16:35.858 | DTC Client socket (4) | Closed. 2026-04-03 17:16:35.858 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:16:35.858 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:16:35.858 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:16:35.863 | SILK6.COMEX [CV] 60 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. 2026-04-03 17:16:35.864 | SILK6.COMEX [CV] 60 Min #7 | Reloading chart. 2026-04-03 17:16:35.867 | SILK6.COMEX [CV] #12 | Download is complete for all contract months in chart. Proceeding with data load. 2026-04-03 17:16:35.867 | SILK6.COMEX [CV] #12 | Reloading chart. 2026-04-03 17:16:36.567 | SILK6.COMEX [CV] #12 | Chart data loading complete. 2026-04-03 17:16:37.378 | SILK6.COMEX [CV] #12 | Reloading chart. 2026-04-03 17:16:37.392 | SILK6.COMEX [CV] 60 Min #7 | Reloading chart. 2026-04-03 17:16:37.866 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:16:37.866 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:16:37.866 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:16:37.866 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:16:37.866 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:16:37.866 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:16:38.141 | SILK6.COMEX [CV] 60 Min #7 | Chart data loading complete. 2026-04-03 17:16:38.166 | SILK6.COMEX [CV] #12 | Chart data loading complete. 2026-04-03 17:16:38.166 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:16:38.166 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:16:38.166 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:16:38.166 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:16:39.031 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:16:39.031 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:16:39.031 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:16:39.031 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:16:39.031 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:16:39.031 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:16:39.031 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:16:39.031 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:16:39.231 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:16:39.231 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:16:39.231 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:16:39.231 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:16:39.231 | DTC Client socket (3) | Closed. 2026-04-03 17:16:39.231 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:16:39.231 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:16:39.231 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:16:41.232 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:16:41.232 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:16:41.232 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:16:41.233 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:16:41.233 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:16:41.233 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:16:41.433 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:16:41.433 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:16:41.433 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:16:41.433 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:16:42.296 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:16:42.296 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:16:42.296 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:16:42.296 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:16:42.296 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:16:42.296 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:16:42.296 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:16:42.296 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:16:42.496 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:16:42.496 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:16:42.496 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:16:42.497 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:16:42.497 | DTC Client socket (3) | Closed. 2026-04-03 17:16:42.497 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:16:42.497 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:16:42.497 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:16:44.507 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:16:44.507 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:16:44.507 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:16:44.510 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:16:44.510 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:16:44.510 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:16:44.717 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:16:44.717 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:16:44.717 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:16:44.717 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:16:45.584 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:16:45.584 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:16:45.584 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:16:45.584 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:16:45.584 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:16:45.584 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:16:45.584 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:16:45.584 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:16:45.784 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:16:45.786 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:16:45.786 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:16:45.786 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:16:45.786 | DTC Client socket (3) | Closed. 2026-04-03 17:16:45.786 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:16:45.786 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:16:45.786 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:16:47.789 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:16:47.789 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:16:47.789 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:16:47.790 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:16:47.790 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:16:47.790 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:16:47.991 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:16:47.991 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:16:47.991 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:16:47.991 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:16:48.855 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:16:48.855 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:16:48.855 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:16:48.855 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:16:48.855 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:16:48.855 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:16:48.855 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:16:48.855 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:16:49.055 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:16:49.055 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:16:49.055 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:16:49.055 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:16:49.056 | DTC Client socket (3) | Closed. 2026-04-03 17:16:49.056 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:16:49.056 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:16:49.056 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:16:51.060 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:16:51.060 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:16:51.060 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:16:51.060 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:16:51.060 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:16:51.060 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:16:51.259 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:16:51.259 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:16:51.259 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:16:51.259 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:16:52.117 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:16:52.117 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:16:52.117 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:16:52.117 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:16:52.117 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:16:52.117 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:16:52.117 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:16:52.117 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:16:52.316 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:16:52.316 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:16:52.316 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:16:52.316 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:16:52.316 | DTC Client socket (3) | Closed. 2026-04-03 17:16:52.316 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:16:52.316 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:16:52.316 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:16:54.318 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:16:54.318 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:16:54.318 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:16:54.319 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:16:54.319 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:16:54.319 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:16:54.518 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:16:54.519 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:16:54.519 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:16:54.519 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:16:55.380 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:16:55.380 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:16:55.380 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:16:55.380 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:16:55.380 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:16:55.380 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:16:55.380 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:16:55.380 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:16:55.580 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:16:55.580 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:16:55.580 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:16:55.580 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:16:55.580 | DTC Client socket (3) | Closed. 2026-04-03 17:16:55.580 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:16:55.580 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:16:55.580 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:16:57.589 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:16:57.589 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:16:57.589 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:16:57.589 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:16:57.589 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:16:57.589 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:16:57.790 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:16:57.790 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:16:57.791 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:16:57.791 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:16:58.663 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:16:58.663 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:16:58.663 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:16:58.663 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:16:58.663 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:16:58.663 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:16:58.663 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:16:58.663 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:16:58.864 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:16:58.864 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:16:58.864 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:16:58.864 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:16:58.864 | DTC Client socket (3) | Closed. 2026-04-03 17:16:58.864 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:16:58.864 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:16:58.864 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:17:00.875 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:17:00.875 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:17:00.875 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:17:00.878 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:17:00.878 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:17:00.878 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:17:01.078 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:17:01.078 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:17:01.078 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:17:01.078 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:17:01.939 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:17:01.939 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:17:01.939 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:17:01.939 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:17:01.939 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:17:01.939 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:17:01.939 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:17:01.939 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:17:02.138 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:17:02.138 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:17:02.138 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:17:02.139 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:17:02.139 | DTC Client socket (3) | Closed. 2026-04-03 17:17:02.139 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:17:02.139 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:17:02.139 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:17:02.273 | HD Request # 6 | Downloading Intraday chart data for GVZ_CGI to the file GVZ_CGI.scid. Service: cboe_global_indexes.data 2026-04-03 17:17:02.274 | HD Request # 6 | Download start date-time: 2026-04-01 19:16:01.000000. File last date-time: 2026-04-01 19:16:01.412000 2026-04-03 17:17:02.274 | HD Request # 6 | Using server: ds30.sierracharts.com port 10150 2026-04-03 17:17:02.274 | Socket (3) | Creating socket. 2026-04-03 17:17:02.274 | Socket (3) | New receive buffer size: 0 2026-04-03 17:17:02.274 | Socket (3) | Connecting to IP: 67.214.125.11. 2026-04-03 17:17:02.383 | HD Request # 6 | Setting DTC encoding to Binary VLS 2026-04-03 17:17:02.383 | HD Request # 6 | Sending historical data logon request message. 2026-04-03 17:17:02.474 | HD Request # 6 | Requesting Intraday data. Start date-time: 2026-04-01 19:16:01. Record interval: 0. Symbol: GVZ_CGI 2026-04-03 17:17:02.528 | Socket (3) | CloseSocket call. 2026-04-03 17:17:02.528 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-04-03 17:17:02.528 | Historical data download thread signaled to stop. 2026-04-03 17:17:02.528 | HD Request # 6 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for GVZ_CGI 2026-04-03 17:17:02.528 | HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2026-04-01 19:16:01.412000 2026-04-03 17:17:02.528 | HD Request # 6 | Completion time: 0s. 2026-04-03 17:17:02.528 | HD Request # 6 | Intraday data download complete for GVZ_CGI. Unique request ID: 6 2026-04-03 17:17:02.528 | Removing historical data download ID 6. 2026-04-03 17:17:02.528 | Real-time Intraday chart data file updates started for GVZ_CGI 2026-04-03 17:17:02.528 | Intraday chart data file opened for GVZ_CGI 2026-04-03 17:17:02.528 | HD Request # 6 | Enabling Intraday chart updating for symbol. 2026-04-03 17:17:02.528 | 2026-04-03 17:17:02.528 | No download requests in the queue to start downloads for. 2026-04-03 17:17:02.581 | Chart #10 has tagged chart #9 for full recalculation. Chartbook: OFL_SI.Cht 2026-04-03 17:17:02.581 | Socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:17:02.581 | Socket (3) | Closed. 2026-04-03 17:17:04.082 | SILK6.COMEX[M] 5 Min #9 | Performing a full recalculation because it has been tagged. Chartbook: OFL_SI.Cht 2026-04-03 17:17:04.086 | Chart #9 has tagged chart #2 for full recalculation. Chartbook: OFL_SI.Cht 2026-04-03 17:17:04.129 | SILK6.COMEX [CV][M] 30 Sec #2 | Performing a full recalculation because it has been tagged. Chartbook: OFL_SI.Cht 2026-04-03 17:17:05.716 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:17:05.716 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:17:05.716 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:17:05.716 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:17:05.716 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:17:05.716 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:17:05.917 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-04-03 17:17:05.917 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-04-03 17:17:05.917 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-04-03 17:17:05.917 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-04-03 17:17:06.784 | Rithmic Direct - DTC (Data) | Received logon response. 2026-04-03 17:17:06.784 | Rithmic Direct - DTC (Data) | Server Name: . 2026-04-03 17:17:06.784 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-04-03 17:17:06.784 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-04-03 17:17:06.784 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-04-03 17:17:06.784 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-04-03 17:17:06.784 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-04-03 17:17:06.784 | Added historical Intraday data request for GVZ_CGI to the queue. 2026-04-03 17:17:06.784 | Intraday data recording state for symbol GVZ_CGI is set to download 'Pending'. 2026-04-03 17:17:06.784 | Triggering next historical data download in queue. 2026-04-03 17:17:06.784 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: GVZ_CGI 2026-04-03 17:17:06.784 | HD Request # 7 | Downloading Intraday chart data for GVZ_CGI to the file GVZ_CGI.scid. Service: cboe_global_indexes.data 2026-04-03 17:17:06.785 | HD Request # 7 | Download start date-time: 2026-04-01 19:16:01.000000. File last date-time: 2026-04-01 19:16:01.412000 2026-04-03 17:17:06.785 | HD Request # 7 | Using server: ds31.sierracharts.com port 10149 2026-04-03 17:17:06.785 | Socket (4) | Creating socket. 2026-04-03 17:17:06.785 | Socket (4) | New receive buffer size: 0 2026-04-03 17:17:06.785 | Socket (4) | Connecting to IP: 64.152.155.116. 2026-04-03 17:17:06.871 | HD Request # 7 | Setting DTC encoding to Binary VLS 2026-04-03 17:17:06.871 | HD Request # 7 | Sending historical data logon request message. 2026-04-03 17:17:06.944 | HD Request # 7 | Requesting Intraday data. Start date-time: 2026-04-01 19:16:01. Record interval: 0. Symbol: GVZ_CGI 2026-04-03 17:17:06.985 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-04-03 17:17:06.985 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:17:06.985 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2026-04-03 17:17:06.985 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2026-04-03 17:17:06.985 | DTC Client socket (3) | Closed. 2026-04-03 17:17:06.985 | DTC Client socket (0) | CloseSocket call. 2026-04-03 17:17:06.985 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:17:06.985 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2026-04-03 17:17:06.986 | Socket (4) | CloseSocket call. 2026-04-03 17:17:06.986 | Socket (4) | Shutdown started. Waiting for graceful close. 2026-04-03 17:17:06.987 | Historical data download thread signaled to stop. 2026-04-03 17:17:06.987 | HD Request # 7 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for GVZ_CGI 2026-04-03 17:17:06.987 | HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2026-04-01 19:16:01.412000 2026-04-03 17:17:06.987 | HD Request # 7 | Completion time: 0s. 2026-04-03 17:17:06.987 | HD Request # 7 | Intraday data download complete for GVZ_CGI. Unique request ID: 7 2026-04-03 17:17:06.987 | Removing historical data download ID 7. 2026-04-03 17:17:06.987 | Real-time Intraday chart data file updates started for GVZ_CGI 2026-04-03 17:17:06.987 | Intraday chart data file opened for GVZ_CGI 2026-04-03 17:17:06.987 | HD Request # 7 | Enabling Intraday chart updating for symbol. 2026-04-03 17:17:06.987 | 2026-04-03 17:17:06.987 | No download requests in the queue to start downloads for. 2026-04-03 17:17:07.028 | Socket (4) | Socket gracefully closed by remote side. 2026-04-03 17:17:07.028 | Socket (4) | Closed. 2026-04-03 17:17:07.090 | Chart #10 has tagged chart #9 for full recalculation. Chartbook: OFL_SI.Cht 2026-04-03 17:17:08.582 | SILK6.COMEX[M] 5 Min #9 | Performing a full recalculation because it has been tagged. Chartbook: OFL_SI.Cht 2026-04-03 17:17:08.586 | Chart #9 has tagged chart #2 for full recalculation. Chartbook: OFL_SI.Cht 2026-04-03 17:17:08.632 | SILK6.COMEX [CV][M] 30 Sec #2 | Performing a full recalculation because it has been tagged. Chartbook: OFL_SI.Cht 2026-04-03 17:17:10.152 | Rithmic Direct - DTC | Using server connection: LucidTrading-Sydney-Non-Aggregated 2026-04-03 17:17:10.152 | Rithmic Direct - DTC | Trading server address/port: rsc-au.rithmic.com:40876 2026-04-03 17:17:10.152 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-au.rithmic.com. Port 40877 2026-04-03 17:17:10.153 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2026-04-03 17:17:10.153 | DTC Client socket (3) | New receive buffer size: 0 2026-04-03 17:17:10.153 | DTC Client socket (3) | Connecting to IP: 13.236.52.92. 2026-04-03 17:17:10.157 | File >> Disconnect selected. 2026-04-03 17:17:10.157 | DTC Client socket (3) | CloseSocket call. 2026-04-03 17:17:10.157 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-04-03 17:17:10.157 | DTC Client socket (3) | Closed. 2026-04-03 17:17:10.244 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-04-03 17:17:10.245 | DTC Client socket (1) | CloseSocket call. 2026-04-03 17:17:10.245 | Denali Data Feed | Waiting for socket receive thread to end 2026-04-03 17:17:10.245 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-04-03 17:17:10.245 | DTC Client socket (2) | CloseSocket call. 2026-04-03 17:17:10.245 | Denali Data Feed | Disconnected from the server. 2026-04-03 17:17:10.245 | Rithmic Direct - DTC | Disconnected. 2026-04-03 17:17:10.245 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2026-04-03 17:17:10.298 | DTC Client socket (2) | Socket gracefully closed by remote side. 2026-04-03 17:17:10.299 | DTC Client socket (2) | Closed. 2026-04-03 17:17:10.445 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-04-03 17:17:10.445 | DTC Client socket (1) | Closed. |
| [2026-04-03 17:35:33] |
| John - SC Support - Posts: 45482 |
|
There is nothing specific in the log as to why it is disconnecting. Our best guess is that since it is the Good Friday holiday and the exchanges are closed, Rithmic may not be "accepting" connections. Our recommendation is to not connect to Rithmic until the markets are open again. Use another service for whatever you need to get done on the system today. You state everything is fine with Teton, therefore, you should just continue with that connection. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-03 17:52:19] |
| User4740 - Posts: 4 |
|
John, Thanks for your response, this issue has been ongoing for a couple of days, occurring yesterday and the day before during regular trading hours - I just was able to make the post here today. Just wondering if you have any further suggestions? I appreciate your help. |
| [2026-04-03 18:05:52] |
| John - SC Support - Posts: 45482 |
|
There was an issue with Rithmic, where if you had symbols that they would not recognize, then it would cause what you are seeing. For instance, we see the symbol "GVZ_CGI" in your log, which would have cause this issue. But we put in a fix to not request symbol information from Rithmic for any non-Rithmic symbol. So as long as you are on a recent release, you should not have this issue. Refer to the following regarding this: Rithmic Trading Platform Service: Frequent Reconnections First of all, make sure you are on a recent release. You can update by following these instructions: Software Download: Fast Update Then, although you should not be having this issue, please go through and remove any symbol that Rithmic will not like. If this solves it, then let us know. Perhaps we missed something in our fix for this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-03 19:47:44] |
| User4740 - Posts: 4 |
|
John, I would like to thank you for your guidance here, I think I was able to solve the issue - it was indeed the GVZ_CGI chart in a constant refresh with the historical data I believe. Removing the GVZ_CGI chart from the chartbook automatically stopped the glitching that was occurring every few seconds in each chart and then deleting that file from the Windows data folder got the message log to stop continuously updating. I restarted the platform and it is now operating smoothly. |
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