Support Board
Date/Time: Fri, 03 Apr 2026 17:20:25 +0000
Intraday charts not updating with live data
View Count: 24
| [2026-04-03 15:26:14] |
| RichardDKlein - Posts: 2 |
|
Hi, I have a Chartbook containing 16 intraday charts. All of them are Futures symbols on the CME, COMEX, and NYMEX exchanges. All charts are "stuck" at various times in the recent past. I use Denali for data and Interactive Brokers for trading. My account control panel shows that CME, COMEX, and NYMEX are all active and my non-professional status for all of them has been confirmed. The last time I looked at this Chartbook was several weeks ago, and everything was working fine at that time. |
| [2026-04-03 15:31:21] |
| John - SC Support - Posts: 45476 |
|
The US markets (include the CME Group) are closed for the Good Friday holiday today (Friday April 3, 2026).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-03 15:53:47] |
| RichardDKlein - Posts: 2 |
|
Yeah, I just realized that. I was about to delete my support ticket before you could see it, but you were too fast for me! :) Sorry for bothering you. Regards, - Richard |
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