Support Board
Date/Time: Tue, 19 May 2026 00:56:15 +0000
UPDATE NOT FUNCTIONING
View Count: 212
| [2026-04-03 13:01:52] |
| User232688 - Posts: 2 |
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Sir, Due to the irregular function of my SierraChart, I decided to update my Account information. I was speechless to find out that your Update section is not functioning, yes its does`nt work. I changed my password and telephone number, still I cannot received any message from my telephone. Hope to hear from you sooner. Best regards. Date Time Of Last Edit: 2026-04-03 13:11:50
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| [2026-04-03 13:14:17] |
| John - SC Support - Posts: 46180 |
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Your Account Information stored in our system has nothing to do with how your Sierra Chart is going to function. What exactly is occurring? [We removed the information you put in your post - this is a public forum. We did update your telephone number] For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-04 11:13:19] |
| User232688 - Posts: 2 |
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Sir, According to your question; What exactly is occurring? That is the same question on my mind. I have been scrambling to create a reasonable Plattform to Trade, but without avail. I need a real help from your organization on how your programme can be used for the Trading Profession. Please read below what you sent to me: [2026-04-03 13:01:52]#1[Go To First Post] User232688 - Posts: 1 (Public) Emmanuel 7 (Not publicly displayed) | Usage Ending Date: 2025-11-17 [Expired] Now you are right to say the fact that it has been expired . Please write exactly step by step what I should do to create a real trade plattform. Best regards Douglas Date Time Of Last Edit: 2026-04-05 13:56:41
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| [2026-04-05 13:56:16] |
| Sierra_Chart Engineering - Posts: 23803 |
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We have reactivated the trial on your Sierra Chart account. Follow the instructions here to get started with Sierra Chart: Getting Started, Opening Charts and Basic Trading To get started with Trading, refer to: Overview of Trading Here are some videos you can watch to learn about various features of Sierra Chart: Video Library Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-04-05 13:56:58
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