Support Board
Date/Time: Thu, 02 Apr 2026 18:41:27 +0000
Delayed Data
View Count: 13
| [2026-04-02 16:04:26] |
| User174163 - Posts: 6 |
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My data is 10 min delayed all of a sudden. And my Amp account is no longer connected, but it was yesterday. I have the SC Data selected as usual, but it's still delayed. Any ideas?
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| [2026-04-02 17:34:16] |
| John - SC Support - Posts: 45462 |
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Your "Verified Until" date is showing as "April 1, 2026". This means that you have not connected to your live, funded, futures trading account since March 2, 2026. You need to make that connection in order to update the "Verified Until" date. It will change to 30 days in the future when you make a good connection to your live trading account. You can view your "Verified Until" date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Refer to the following for the instructions regarding connecting once a month: Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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