Support Board
Date/Time: Fri, 09 May 2025 19:26:21 +0000
Need help to get my charts loaded
View Count: 993
| [2014-10-27 18:41:28] |
| User20361 - Posts: 6 |
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Dear, I have finally established a connection to IB. But I can only connect to the Forex charts. For example I can not open the Index Chart for DAX of AEX. Also I can not find any dutch stocks or any stocks! I have a full account on Interactieve Brokers. Hope you can help me because I am searching for hours and on the edge to give up. I am still on a trial but if it doesn't work I can not start. Please see the attachment for the LOG file |
 Nieuw tekstdocument (2).txt - Attached On 2014-10-27 18:39:12 UTC - Size: 49.7 KB - 474 views |
| [2014-10-28 04:13:58] |
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The problem is that your IB account is not subscribed to the market data for the symbols that you want. Refer to this section here for instructions: https://www.sierrachart.com/index.php?page=doc/IB.php#MarketDataNotSubscribed For help with symbols, refer to this page here: https://www.sierrachart.com/index.php?page=IBSymbols.html You have to manually enter the stock symbols in File >> Find Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-28 04:14:19
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