Login Page - Create Account

Support Board


Date/Time: Sun, 11 May 2025 11:41:10 +0000



Post From: Need help to get my charts loaded

[2014-10-28 04:13:58]
Sierra Chart Engineering - Posts: 104368
The problem is that your IB account is not subscribed to the market data for the symbols that you want. Refer to this section here for instructions:
https://www.sierrachart.com/index.php?page=doc/IB.php#MarketDataNotSubscribed

For help with symbols, refer to this page here:
https://www.sierrachart.com/index.php?page=IBSymbols.html

You have to manually enter the stock symbols in File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-10-28 04:14:19