Support Board
Date/Time: Mon, 23 Mar 2026 22:00:03 +0000
Service Package does not support this function or account is expired
View Count: 30
| [2026-03-23 12:49:07] |
| User789875 - Posts: 8 |
|
I have purchased the service package and used it. 2026-03-23 08:48:36.932 | Software version: 2875 64-bit 2026-03-23 08:48:36.932 | Primary Thread ID: 18808 2026-03-23 08:48:36.932 | Usage end date: 2026-04-06 2026-03-23 08:48:36.932 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-03-23 08:48:36.932 | Current selected Data/Trading service: SC Data 2026-03-23 08:48:36.932 | Custom symbol settings values: enabled 2026-03-23 08:48:36.932 | Chart Update Interval: 400 2026-03-23 08:48:36.932 | Intraday Data Storage Time Unit: 60 2026-03-23 08:48:36.932 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2026-03-23 08:48:36.932 | 2026-03-23 12:48:36 Local computer time in UTC 2026-03-23 08:48:36.932 | 2026-03-23 08:48:36 Local computer time in SC Time Zone 2026-03-23 08:48:36.932 | Program path: C:\SierraChart\ 2026-03-23 08:48:36.932 | Data Files path: C:\SierraChart\Data\ 2026-03-23 08:48:36.932 | OS Version Number: 10.0 2026-03-23 08:48:36.932 | Locale Setting: C 2026-03-23 08:48:36.932 | Crash reporter started: true 2026-03-23 08:48:36.932 | 2026-03-23 08:48:51.705 | Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * |
| [2026-03-23 17:47:47] |
| John - SC Support - Posts: 45246 |
|
There is no reason that we can see for why you would be having that issue. If you are still having this occur, then please restart Sierra Chart and use the "Forced Login" option. Refer to the following: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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