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Date/Time: Wed, 04 Mar 2026 22:17:22 +0000



Order is not allowed

View Count: 23

[2026-03-04 16:53:55]
NikYord - Posts: 1
I am on the Trading Evaluator live service and whenever I try to take a live trade on MESH26, I get "Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart Support. Service Order ID: (none). Symbol: MESH26. Account: simulaiton *" this is a custom account, made for test trading.
[2026-03-04 17:43:39]
Sierra_Chart Engineering - Posts: 23141
Since you do not have the CME exchange activated for real-time market data, you cannot use the real-time Trading Evaluator service. Instead you need to use Trading Evaluator - Delayed.

This is set through Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-03-04 17:43:58
[2026-03-04 19:09:52]
Sierra_Chart Engineering - Posts: 23141
Here is the relevant documentation for this:
Simulated Futures Trading Service: Symbols
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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