Support Board
Date/Time: Tue, 03 Mar 2026 18:19:50 +0000
Qualified as professional but I'm not
View Count: 64
| [2026-03-03 15:19:37] |
| theodrtr - Posts: 2 |
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Hello, I signed the non professional agreements for EUREX, CME and NASDAQ, but I don't have the "non professional" in activate services for Denali Feed and real time data, the ticket support told me it's because they found my LinkedIn profile and it says I work in a bank, but I left this job in september 2025, so can you look at my issues and actualise my profil and let me access to the data and feed I paid for ? If you need anaything or any document from my part let me know Thanks Theo DERUYTER |
| [2026-03-03 16:13:00] |
| John - SC Support - Posts: 44905 |
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Please continue the conversation in this thread: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1772471351501614310#ViewTicket For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-03 16:51:41] |
| theodrtr - Posts: 2 |
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I did but no response yet ?
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