Login Page - Create Account

Support Board


Date/Time: Mon, 02 Mar 2026 17:14:35 +0000



Reset Teton routing session

View Count: 21

[2026-03-02 12:57:07]
User202681 - Posts: 1
I am getting ‘Secondary instance is not allowing connections’ on Teton CME routing. Can you reset my routing session please?
[2026-03-02 14:34:54]
Sierra_Chart Engineering - Posts: 23090
There is nothing to reset. Just disregard that message. Refer to:
Sierra Chart Teton Futures Order Routing: "Secondary Instance is Not Allowing Connections" Connection Error
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account