Support Board
Date/Time: Sat, 28 Feb 2026 01:16:21 +0000
Flex RENKO; P&F chart
View Count: 47
| [2026-02-27 20:16:07] |
| blt - Posts: 164 |
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SC-SUPPORT Those two kind of charts can't hold "Bar High-Low Down" and "Bar High-Low Up" the way user sets in Graphics Settings-Global exp. you set to 5; after saving and closing then opening CB again you get 16 (P&F) you set to 16; after saving and closing then opening CB again you get 5 (flex RENKO) also colors were mismatch in GS-Global and matching in GS-Chart Sorry if I am doing something wrong to save it Please let me know is it on my side Thank you |
| [2026-02-27 20:30:41] |
| John - SC Support - Posts: 44849 |
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Those two kind of charts can't hold "Bar High-Low Down" and "Bar High-Low Up" the way user sets in Graphics Settings-Global
exp. you set to 5; after saving and closing then opening CB again you get 16 (P&F) you set to 16; after saving and closing then opening CB again you get 5 (flex RENKO) What exactly are you setting to "5"? And then where are you seeing it set to "16"? We need more information on what exactly you are doing. colors were mismatch in GS-Global and matching in GS-Chart
These are two completely separate items. If an item is changed in one of them, then that will not reflect in the other. The only way to make a connection between these is with the options for "Copy to Global" and "Copy from Global" in "Chart >> Graphics Settings - Chart". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-27 20:44:10] |
| blt - Posts: 164 |
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... sorry... was referring to the "Width" that controls wick's width color issue: "Color" tab that controls color mismatching the color of "Bar High-Low Up/Down" hopefully this helps |
| [2026-02-27 20:49:45] |
| blt - Posts: 164 |
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... in short: width of wick can't be preserved when you set it to one value; after saving and closing/opening CB you are getting wick's width changed from what you set it to just tested and is repeatable on my side all the time |
| [2026-02-27 20:49:50] |
| John - SC Support - Posts: 44849 |
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Where are you changing the "Bar High-Low Down" width? Which window - Graphics Settings - Global or Graphics Settings - Chart? And where are you viewing it when you state that it changes? We do not see the Width value changing when we modify it in either "Graphics Settings" area. "Color" tab that controls color mismatching the color of "Bar High-Low Up/Down"
We do not know what the issue is. What is mismatched? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-27 21:28:49] |
| blt - Posts: 164 |
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... I created Flex RENKO All graphics Settings are done through GLOBAL SETTINGS-->GRAPHIC SETTINGS-GLOBAL where I set "BAR HIGH-LOW UP/DOWN" WIDTH to 16 Use Global Settings in Chart Graphics is "checked" After saving that CB closing and opening again Width changes to diff. width If this is not enough then we good Enjoy weekend |
| [2026-02-27 21:45:38] |
| John - SC Support - Posts: 44849 |
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We want to verify that you are changing the setting in "Global Settings >> Graphics Settings - Global", closing the chartbook and reopening it, and then you are looking at "Global Settings >> Graphics Settings - Global"? Or are you looking at "Chart >> Graphics Settings - Chart"? We tried the situation where we modified the Graphics Settings - Global, saved and closed the chartbook, then opened it again - and the width of the "Bar High-Low Down" stayed the same. If you are looking at the "Graphics Settings - Global" for the before and after, then it sounds like your "Sierra4.config" file is not being updated for the changes to the graphics settings. The only item we can think of for why this would occur is a lack of drive space to save out the updated file. Check your drive space and make sure you have space wherever Sierra Chart is saving to. The chart type would have no impact on the Graphics Settings - especially when you are changing the Global Graphics settings. Even with the chart graphics settings, the type of chart would not cause things to change in the settings. Are you using any special study to get the Flex Renko? Are you actually looking at the width of the wick and not opening the graphics settings itself when you see the change? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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