Support Board
Date/Time: Fri, 27 Feb 2026 00:32:09 +0000
Teton Routing Historical Fill
View Count: 33
| [2026-02-26 15:45:08] |
| User872629 - Posts: 3 |
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As I entered a position (with OCO orders), I noticed that my NPL suddenly went negative. When I looked at the chart and activity monitor I noticed another order appeared marked as Teton Routing Historical fill. (see attached screenshot) Please clarify what happened and how it affects the balance. |
Private File |
| [2026-02-26 17:15:58] |
| Sierra_Chart Engineering - Posts: 23043 |
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First, you are running an old version of Sierra Chart. You must update. This is critical. Instructions: Software Download: Fast Update Once that is done, delete that particular trade activity entry with the incorrect Date-Time. Instructions: Trade Activity Log: Trade Activity Data Editing Menu Commands (Trade >> Trade Activity Log) (Delete Trade Activity Entry) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-26 17:22:15] |
| User872629 - Posts: 3 |
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Ok, I upgraded the version and restarted. 1. NPL is showing 0 after restart - how to sync it? 2. That wrong historical fill - does it have any impact on the actual balance? Please clarify what happened and the impact. 3. I will delete the wrong record once I understand that above two points. |
| [2026-02-26 17:32:28] |
| Sierra_Chart Engineering - Posts: 23043 |
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Regarding this: 1. NPL is showing 0 after restart - how to sync it?
It depends upon various settings. They are all explained here: Help With Daily Profit/Loss Value Check these: Chart Settings: Filter Initial Fills Which Are Part of Existing Position (Chart >> Chart Settings >> Trading menu) Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) Chart Settings: Load Order Fills for Current Day Only (Chart >> Chart Settings >> Trading menu) Chart Settings: Start Time for Trades List (Chart >> Chart Settings >> Trading menu) No: 2. That wrong historical fill - does it have any impact on the actual balance?
There was a missing fill that was downloaded but the earlier version you are running does not handle, the particular timestamp format. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-26 17:33:13
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