Support Board
Date/Time: Wed, 25 Feb 2026 05:56:56 +0000
Issue: Attached Target/Stop Orders Not Sent or Logged
View Count: 33
| [2026-02-24 10:58:46] |
| User368741 - Posts: 100 |
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Hi Sierra Chart Support, I’m experiencing an issue where attached orders failed to trigger on a recent trade. The Setup: The main entry order executed correctly, and "Use Attached Orders" was actively enabled in the chartbook. The Issue: The associated target and stop orders did not pass through. Logs: I am not seeing any record of these attached orders in the Trade Orders window or the Message Log. Could you advise on what might cause this drop-off and what settings I should verify to prevent it from happening again? |
| [2026-02-24 16:13:53] |
| John - SC Support - Posts: 44784 |
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You need to look in the "Trade >> Trade Service Log" and see if there is a rejection showing in there and why. You can post that log to this thread for us to take a look by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log Keep in mind that the log is not persistent, so if you have exited from Sierra Chart, then the information will not be in there. In this case, wait until the next time you have this issue and then be sure to check the log or post it here. The most likely reason for a rejection of Attached Orders is that the "Time in Force" is not set correctly. It should be either "Day" or "Good Till Cancelled". Refer to the following: Attached Orders: Time In Force For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-24 19:02:24] |
| Sierra_Chart Engineering - Posts: 23015 |
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Look in the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Check the Order Action Source field for the main order and do you see "AO= 1". Also you are running an older version of Sierra Chart. Update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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