Login Page - Create Account

Support Board


Date/Time: Fri, 03 Apr 2026 23:27:19 +0000



Reload and recalculate truncating data

View Count: 126

[2026-02-16 18:59:21]
User757038 - Posts: 3
Hello,
When doing reload and recalculate on BTCUSDT_PERP_BINANCE intraday charts, suddenly the previously shown data (the data downloaded for past 60 days) is truncated, and only about past 10 days are shown.
I am using volume by price and large trade studies.
Note that the data is shown properly before that, but as soon as I click reload and recalcluate (or add the studies to some of the charts), suddenly data is limited.
Here's the log output:
2026-02-16 15:38:04.707 | Trade activity files set size: 6
2026-02-16 15:38:04.787 | Reading Internal Order ID file.
2026-02-16 15:38:04.788 | Reading Trade Orders file.
2026-02-16 15:38:04.792 | Reading Trade Positions file.
2026-02-16 15:38:04.795 | Reading Trade Account Data files.
2026-02-16 15:38:04.796 | Software version: 2882 64-bit
2026-02-16 15:38:04.796 | OpenGL enabled (ATI Technologies Inc./AMD Radeon RX 9070 XT)
2026-02-16 15:38:04.796 | Primary Thread ID: 23020
2026-02-16 15:38:04.796 | Usage end date: 2026-02-27
2026-02-16 15:38:04.796 | Enabled for: Advanced Features 2.
2026-02-16 15:38:04.796 | Enabled for: Sierra Chart Historical Data Service.
2026-02-16 15:38:04.796 | Enabled for: Denali Real-Time Exchange Data Feed.
2026-02-16 15:38:04.796 | Enabled for: Delayed Denali Exchange Data Feed.
2026-02-16 15:38:04.796 | Allow Support for Sierra Chart Data Feeds is enabled.
2026-02-16 15:38:04.796 | Current selected Data/Trading service: SC Data
2026-02-16 15:38:04.796 | Custom symbol settings values: enabled
2026-02-16 15:38:04.796 | Chart Update Interval: 100
2026-02-16 15:38:04.796 | Intraday Data Storage Time Unit: 0
2026-02-16 15:38:04.796 | Time Zone: +00:00:00 (UTC+00)
2026-02-16 15:38:04.796 | 2026-02-16 15:38:04 Local computer time in UTC
2026-02-16 15:38:04.796 | 2026-02-16 15:38:04 Local computer time in SC Time Zone
2026-02-16 15:38:04.796 | 2026-02-16 15:38:03 Server time in UTC
2026-02-16 15:38:04.796 | Local computer UTC time and Server UTC time difference: 1 seconds.
2026-02-16 15:38:04.796 | Program path: C:\SierraChart\
2026-02-16 15:38:04.796 | Data Files path: C:\SierraChart\Data\
2026-02-16 15:38:04.796 | OS Version Number: 10.0
2026-02-16 15:38:04.796 | Locale Setting: C
2026-02-16 15:38:04.796 | Crash reporter started: true
2026-02-16 15:38:04.796 |
2026-02-16 15:38:04.797 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1.
2026-02-16 15:38:04.859 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close.
2026-02-16 15:38:04.968 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side.
2026-02-16 15:38:04.968 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed.
2026-02-16 15:38:05.146 | Received 5 login tokens.
2026-02-16 15:38:05.343 | Symbol settings MD5 received. Request ID: 1.
2026-02-16 15:38:05.343 | Symbol settings are up-to-date for scdataallservices.
2026-02-16 15:38:07.320 | Requested user files to download.
2026-02-16 15:38:09.334 |
2026-02-16 15:38:09.334 | SC Data | Connection to server complete.
2026-02-16 15:38:09.334 | No download requests in the queue to start downloads for. | Number times message added: 3
2026-02-16 15:38:09.334 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2026-02-16 15:38:38.936 | BTCUSDT_PERP_BINANCE 1 Min #1 | Reloading chart.
2026-02-16 15:38:39.417 | BTCUSDT_PERP_BINANCE 3 Min #2 | Reloading chart.
2026-02-16 15:38:39.426 | BTCUSDT_PERP_BINANCE 5 Min #3 | Reloading chart.
2026-02-16 15:38:39.435 | BTCUSDT_PERP_BINANCE 15 Min #4 | Reloading chart.
2026-02-16 15:38:39.445 | BTCUSDT_PERP_BINANCE 60 Min #5 | Reloading chart.
2026-02-16 15:38:39.467 | BTCUSDT_PERP_BINANCE Daily #6 | Reloading chart.
2026-02-16 15:38:39.479 | BTCUSDT_PERP_BINANCE 50.0 Range #7 | Reloading chart.
2026-02-16 15:38:39.493 | BTCUSDT_PERP_BINANCE 1 Min #1 | Chart data loading complete.
2026-02-16 15:38:39.495 | BTCUSDT_PERP_BINANCE 5 Min #3 | Chart data loading complete.
2026-02-16 15:38:39.495 | BTCUSDT_PERP_BINANCE Daily #6 | >= 1 Day from current Date to last Date in file. Downloading historical Daily data
2026-02-16 15:38:39.495 | BTCUSDT_PERP_BINANCE Daily #6 | Chart data loading complete.
2026-02-16 15:38:39.496 | BTCUSDT_PERP_BINANCE 60 Min #5 | Chart data loading complete.
2026-02-16 15:38:39.514 | BTCUSDT_PERP_BINANCE 1 Min #1 | Reloading chart.
2026-02-16 15:38:39.516 | Using symbol data fast lookup vector
2026-02-16 15:38:39.516 | SC Data with Depth | Starting real-time market data updates for: BTCUSDT_PERP_BINANCE. ID: 1 Service code: binance_cryptocurrency.exchange.data
2026-02-16 15:38:39.516 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048
2026-02-16 15:38:39.516 | SC Data with Depth | Requesting security definition data for: BTCUSDT_PERP_BINANCE. ID: 1
2026-02-16 15:38:39.516 | Starting DelayedDownloadMonitoringTimer
2026-02-16 15:38:39.516 | Starting HDTimeoutTimer
2026-02-16 15:38:39.516 | Added historical Intraday data request for BTCUSDT_PERP_BINANCE to the queue.
2026-02-16 15:38:39.516 | Intraday data recording state for symbol BTCUSDT_PERP_BINANCE is set to download 'Pending'.
2026-02-16 15:38:39.516 | Triggering next historical data download in queue.
2026-02-16 15:38:39.516 | Delaying start of download for BTCUSDT_PERP_BINANCE.
2026-02-16 15:38:39.520 | DTC Client socket (1) | Creating socket.
2026-02-16 15:38:39.520 | DTC Client socket (1) | New receive buffer size: 0
2026-02-16 15:38:39.520 | DTC Client socket (1) | Connecting to IP: 69.39.70.241.
2026-02-16 15:38:39.534 | BTCUSDT_PERP_BINANCE 5 Min #3 | Reloading chart.
2026-02-16 15:38:39.549 | BTCUSDT_PERP_BINANCE 60 Min #5 | Reloading chart.
2026-02-16 15:38:39.563 | BTCUSDT_PERP_BINANCE 1 Min #1 | Chart data loading complete.
2026-02-16 15:38:39.579 | BTCUSDT_PERP_BINANCE 5 Min #3 | Chart data loading complete.
2026-02-16 15:38:39.584 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 15:38:39.586 | BTCUSDT_PERP_BINANCE Daily #6 | Reloading chart.
2026-02-16 15:38:39.588 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Chart data loading complete.
2026-02-16 15:38:39.591 | BTCUSDT_PERP_BINANCE 60 Min #5 | Chart data loading complete.
2026-02-16 15:38:39.593 | BTCUSDT_PERP_BINANCE Daily #6 | Chart data loading complete.
2026-02-16 15:38:39.623 | SC Data with Depth | Network connection to server complete.
2026-02-16 15:38:39.623 | SC Data with Depth | Starting socket receive thread.
2026-02-16 15:38:39.623 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard
2026-02-16 15:38:39.624 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 15:38:39.660 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Reloading chart.
2026-02-16 15:38:39.904 | BTCUSDT_PERP_BINANCE[M] 50.0 Range #7 | Chart data loading complete.
2026-02-16 15:38:39.907 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 15:38:39.908 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Chart data loading complete.
2026-02-16 15:38:39.909 | SC Data with Depth | Setting DTC encoding to Binary VLS
2026-02-16 15:38:39.909 | SC Data with Depth | Sending logon request message.
2026-02-16 15:38:39.911 | Added historical Daily data request for BTCUSDT_PERP_BINANCE to the queue.
2026-02-16 15:38:39.911 | Triggering next historical data download in queue.
2026-02-16 15:38:39.912 | BTCUSDT_PERP_BINANCE[M] 50.0 Range #7 | Reloading chart.
2026-02-16 15:38:40.103 | BTCUSDT_PERP_BINANCE[M] 50.0 Range #7 | Chart data loading complete.
2026-02-16 15:38:40.108 | SC Data with Depth | Received logon response.
2026-02-16 15:38:40.108 | SC Data with Depth | Server Name: SC Realtime Server.
2026-02-16 15:38:40.108 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8
2026-02-16 15:38:40.108 | SC Data with Depth | Successfully connected.
2026-02-16 15:38:40.108 | SC Data with Depth | Trading is not supported.
2026-02-16 15:38:40.108 | SC Data with Depth | MarketDepthIsSupported: 1
2026-02-16 15:38:40.109 | SC Data with Depth | Restarting real-time data updates for symbol: BTCUSDT_PERP_BINANCE
2026-02-16 15:38:40.297 | SC Data with Depth | Setting external service identifier for symbol BTCUSDT_PERP_BINANCE to 379
2026-02-16 15:38:40.297 | SC Data with Depth | Received security definition for symbol BTCUSDT_PERP_BINANCE
2026-02-16 15:38:45.585 | HD Request # 1 | Downloading Intraday chart data for BTCUSDT_PERP_BINANCE to the file BTCUSDT_PERP_BINANCE.scid. Service: binance_cryptocurrency.exchange.data
2026-02-16 15:38:45.586 | HD Request # 1 | Download start date-time: 2026-02-16 00:33:58.000000. File last date-time: 2026-02-16 00:33:58.826000
2026-02-16 15:38:45.586 | HD Request # 1 | Using server: ds12.sierracharts.com port 10150
2026-02-16 15:38:45.586 | Socket (2) | Creating socket.
2026-02-16 15:38:45.586 | Socket (2) | New receive buffer size: 0
2026-02-16 15:38:45.586 | Socket (2) | Connecting to IP: 69.39.70.241.
2026-02-16 15:38:45.795 | HD Request # 1 | Setting DTC encoding to Binary VLS
2026-02-16 15:38:45.795 | HD Request # 1 | Sending historical data logon request message.
2026-02-16 15:38:45.917 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-02-16 00:33:58. Record interval: 0. Symbol: BTCUSDT_PERP_BINANCE
2026-02-16 15:38:46.020 | HD Request # 1 | Decompressing data.
2026-02-16 15:38:46.282 | HD Request # 1 | Receiving Intraday data for BTCUSDT_PERP_BINANCE starting at 2026-02-16 00:33:58.000000
2026-02-16 15:38:46.694 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-02-16 00:33:59.000000.
2026-02-16 15:38:46.985 | Socket (2) | CloseSocket call.
2026-02-16 15:38:46.985 | Socket (2) | Shutdown started. Waiting for graceful close.
2026-02-16 15:38:46.985 | Historical data download thread signaled to stop.
2026-02-16 15:38:46.986 | HD Request # 1 | Received 52086 Intraday data records from 2026-02-16 00:33:58.000000 to 2026-02-16 15:38:44.000000 (15.1 hours. Delay: 3.0 seconds) and wrote 52085 records for BTCUSDT_PERP_BINANCE
2026-02-16 15:38:46.993 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2026-02-16 15:38:44.000000
2026-02-16 15:38:46.993 | Added 119 Time and Sales records to Intraday data file for BTCUSDT_PERP_BINANCE after download.
2026-02-16 15:38:46.993 | HD Request # 1 | Completion time: 1s.
2026-02-16 15:38:46.993 | HD Request # 1 | Intraday data download complete for BTCUSDT_PERP_BINANCE. Unique request ID: 1
2026-02-16 15:38:46.993 | Removing historical data download ID 1.
2026-02-16 15:38:46.993 | Real-time Intraday chart data file updates started for BTCUSDT_PERP_BINANCE
2026-02-16 15:38:46.993 | Intraday chart data file opened for BTCUSDT_PERP_BINANCE
2026-02-16 15:38:46.993 | HD Request # 1 | Enabling Intraday chart updating for symbol.
2026-02-16 15:38:46.993 |
2026-02-16 15:38:46.993 | Triggering next historical data download in queue.
2026-02-16 15:38:46.993 | HD Request # 2 | Downloading Historical Daily chart data for BTCUSDT_PERP_BINANCE. Starting date: 2026-02-13. Service: binance_cryptocurrency.exchange.data
2026-02-16 15:38:46.993 | HD Request # 2 | Using server: ds4.sierracharts.com port 10149
2026-02-16 15:38:46.999 | Socket (3) | Creating socket.
2026-02-16 15:38:46.999 | Socket (3) | New receive buffer size: 0
2026-02-16 15:38:46.999 | Socket (3) | Connecting to IP: 64.152.155.113.
2026-02-16 15:38:47.092 | Socket (2) | Socket gracefully closed by remote side.
2026-02-16 15:38:47.092 | Socket (2) | Closed.
2026-02-16 15:38:47.230 | HD Request # 2 | Setting DTC encoding to Binary VLS
2026-02-16 15:38:47.230 | HD Request # 2 | Sending historical data logon request message.
2026-02-16 15:38:47.354 | HD Request # 2 | Requesting historical Daily data starting at 2026-02-13.
2026-02-16 15:38:47.463 | HD Request # 2 | Decompressing data.
2026-02-16 15:38:47.471 | HD Request # 2 | Receiving historical Daily data for BTCUSDT_PERP_BINANCE starting at 2026-02-13.
2026-02-16 15:38:47.471 | HD Request # 2 | Writing historical Daily data to the file BTCUSDT_PERP_BINANCE.dly.
2026-02-16 15:38:47.478 | Socket (3) | CloseSocket call.
2026-02-16 15:38:47.478 | Socket (3) | Shutdown started. Waiting for graceful close.
2026-02-16 15:38:47.479 | Historical data download thread signaled to stop.
2026-02-16 15:38:47.479 | HD Request # 2 | Received 4 Daily data records from 2026-02-13 00:00:00 to 2026-02-16 00:00:00 (4.0 days) and wrote 4 records for BTCUSDT_PERP_BINANCE
2026-02-16 15:38:47.479 | HD Request # 2 | Completion time: 1s.
2026-02-16 15:38:47.479 | HD Request # 2 | Daily data download complete for BTCUSDT_PERP_BINANCE. Unique request ID: 2
2026-02-16 15:38:47.479 | Removing historical data download ID 2.
2026-02-16 15:38:47.479 |
2026-02-16 15:38:47.479 | No download requests in the queue to start downloads for.
2026-02-16 15:38:47.579 | BTCUSDT_PERP_BINANCE[M] Daily #6 | Reloading chart.
2026-02-16 15:38:47.587 | Socket (3) | Socket gracefully closed by remote side.
2026-02-16 15:38:47.587 | Socket (3) | Closed.
2026-02-16 15:38:47.588 | BTCUSDT_PERP_BINANCE[M] Daily #6 | Chart data loading complete.
2026-02-16 15:38:49.851 | Opened cached Intraday file: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid. Thread ID: 3240
2026-02-16 15:38:50.519 | Saved Chartbook: BTCChartBook.cht. Time: 0.0018 seconds.
2026-02-16 15:43:28.317 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 15:43:28.477 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 15:47:12.293 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 15:47:12.457 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 17:35:20.422 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 17:35:20.634 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 17:40:04.217 | Added historical Intraday data request for BTCUSDT_PERP_BINANCE to the queue.
2026-02-16 17:40:04.217 | Intraday data recording state for symbol BTCUSDT_PERP_BINANCE is set to download 'Pending'.
2026-02-16 17:40:04.217 | Triggering next historical data download in queue.
2026-02-16 17:40:04.217 | HD Request # 3 | Downloading Intraday chart data for BTCUSDT_PERP_BINANCE to the file BTCUSDT_PERP_BINANCE.scid. Service: binance_cryptocurrency.exchange.data
2026-02-16 17:40:04.228 | Reloading all charts with filename: BTCUSDT_PERP_BINANCE.scid
2026-02-16 17:40:04.234 | HD Request # 3 | Download start date-time: 2025-11-18 17:40:04.000000. File last date-time: 00:00:00.000000
2026-02-16 17:40:04.234 | HD Request # 3 | Using server: ds12.sierracharts.com port 10150
2026-02-16 17:40:04.250 | Socket (2) | Creating socket.
2026-02-16 17:40:04.250 | Socket (2) | New receive buffer size: 0
2026-02-16 17:40:04.250 | Socket (2) | Connecting to IP: 69.39.70.241.
2026-02-16 17:40:04.251 | BTCUSDT_PERP_BINANCE[M] 5 Min #3 | Reloading chart.
2026-02-16 17:40:04.252 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Reloading chart.
2026-02-16 17:40:04.253 | BTCUSDT_PERP_BINANCE[M] 5 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 17:40:04.253 | BTCUSDT_PERP_BINANCE[M] 5 Min #3 | Chart data loading complete.
2026-02-16 17:40:04.253 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 17:40:04.254 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Chart data loading complete.
2026-02-16 17:40:04.254 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 17:40:04.255 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Reloading chart.
2026-02-16 17:40:04.256 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 17:40:04.256 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 17:40:04.256 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 17:40:04.256 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Chart data loading complete.
2026-02-16 17:40:04.257 | BTCUSDT_PERP_BINANCE[M] 1 Min #1 | Reloading chart.
2026-02-16 17:40:04.258 | BTCUSDT_PERP_BINANCE[M] 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 17:40:04.258 | BTCUSDT_PERP_BINANCE[M] 1 Min #1 | Chart data loading complete.
2026-02-16 17:40:04.459 | HD Request # 3 | Setting DTC encoding to Binary VLS
2026-02-16 17:40:04.459 | HD Request # 3 | Sending historical data logon request message.
2026-02-16 17:40:04.580 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-11-18 17:40:04. Record interval: 0. Symbol: BTCUSDT_PERP_BINANCE
2026-02-16 17:40:04.683 | HD Request # 3 | Decompressing data.
2026-02-16 17:40:04.932 | HD Request # 3 | Receiving Intraday data for BTCUSDT_PERP_BINANCE starting at 2025-11-18 17:40:04.000000
2026-02-16 17:40:05.346 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-11-18 17:40:04.000000.
2026-02-16 17:41:37.847 | Socket (2) | CloseSocket call.
2026-02-16 17:41:37.847 | Socket (2) | Shutdown started. Waiting for graceful close.
2026-02-16 17:41:37.847 | Historical data download thread signaled to stop.
2026-02-16 17:41:37.847 | HD Request # 3 | Received 7412621 Intraday data records from 2025-11-18 17:40:04.000000 to 2026-02-16 17:41:33.000000 (90.0 days. Delay: 4.8 seconds) and wrote 7412621 records for BTCUSDT_PERP_BINANCE
2026-02-16 17:41:37.856 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2026-02-16 17:41:33.000000
2026-02-16 17:41:37.856 | Added 61 Time and Sales records to Intraday data file for BTCUSDT_PERP_BINANCE after download.
2026-02-16 17:41:37.856 | HD Request # 3 | Completion time: 1m 33s.
2026-02-16 17:41:37.856 | HD Request # 3 | Intraday data download complete for BTCUSDT_PERP_BINANCE. Unique request ID: 3
2026-02-16 17:41:37.856 | Removing historical data download ID 3.
2026-02-16 17:41:37.856 | Real-time Intraday chart data file updates started for BTCUSDT_PERP_BINANCE
2026-02-16 17:41:37.856 | Intraday chart data file opened for BTCUSDT_PERP_BINANCE
2026-02-16 17:41:37.856 | HD Request # 3 | Enabling Intraday chart updating for symbol.
2026-02-16 17:41:37.856 |
2026-02-16 17:41:37.856 | No download requests in the queue to start downloads for.
2026-02-16 17:41:37.950 | Socket (2) | Socket gracefully closed by remote side.
2026-02-16 17:41:37.950 | Socket (2) | Closed.
2026-02-16 17:41:38.953 | Opened cached Intraday file: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid. Thread ID: 3240
2026-02-16 17:46:26.525 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Reloading chart.
2026-02-16 17:46:26.651 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Chart data loading complete.
2026-02-16 17:48:37.111 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 17:48:37.242 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 17:51:31.213 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 17:51:31.340 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 17:58:07.552 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 17:58:07.686 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 18:06:02.117 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Reloading chart.
2026-02-16 18:06:02.153 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Chart data loading complete.
2026-02-16 18:06:18.646 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Reloading chart.
2026-02-16 18:06:18.779 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Chart data loading complete.
2026-02-16 18:06:27.312 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 18:06:27.447 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 18:06:42.333 | BTCUSDT_PERP_BINANCE[M] 5 Min #3 | Reloading chart.
2026-02-16 18:06:42.375 | BTCUSDT_PERP_BINANCE[M] 5 Min #3 | Chart data loading complete.
2026-02-16 18:06:53.016 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Reloading chart.
2026-02-16 18:06:53.054 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Chart data loading complete.
2026-02-16 18:06:58.674 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Reloading chart.
2026-02-16 18:06:58.806 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Chart data loading complete.
2026-02-16 18:07:11.308 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 18:07:11.441 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 18:07:18.697 | BTCUSDT_PERP_BINANCE[M] 1 Min #1 | Reloading chart.
2026-02-16 18:07:18.742 | BTCUSDT_PERP_BINANCE[M] 1 Min #1 | Chart data loading complete.
2026-02-16 18:07:31.983 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Reloading chart.
2026-02-16 18:07:32.020 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Chart data loading complete.
2026-02-16 18:09:30.470 | Saved Chartbook: BTCChartBook.cht. Time: 0.0027 seconds.
2026-02-16 18:09:46.446 | Added historical Intraday data request for BTCUSDT_PERP_BINANCE to the queue.
2026-02-16 18:09:46.446 | Intraday data recording state for symbol BTCUSDT_PERP_BINANCE is set to download 'Pending'.
2026-02-16 18:09:46.446 | Triggering next historical data download in queue.
2026-02-16 18:09:46.446 | HD Request # 4 | Downloading Intraday chart data for BTCUSDT_PERP_BINANCE to the file BTCUSDT_PERP_BINANCE.scid. Service: binance_cryptocurrency.exchange.data
2026-02-16 18:09:46.474 | Reloading all charts with filename: BTCUSDT_PERP_BINANCE.scid
2026-02-16 18:09:46.475 | HD Request # 4 | Download start date-time: 2025-08-14 18:09:46.000000. File last date-time: 00:00:00.000000
2026-02-16 18:09:46.475 | HD Request # 4 | Using server: ds4.sierracharts.com port 10149
2026-02-16 18:09:46.484 | Socket (2) | Creating socket.
2026-02-16 18:09:46.484 | Socket (2) | New receive buffer size: 0
2026-02-16 18:09:46.484 | Socket (2) | Connecting to IP: 64.152.155.113.
2026-02-16 18:09:46.500 | BTCUSDT_PERP_BINANCE[M] 1 Min #1 | Reloading chart.
2026-02-16 18:09:46.501 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Reloading chart.
2026-02-16 18:09:46.502 | BTCUSDT_PERP_BINANCE[M] 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 18:09:46.502 | BTCUSDT_PERP_BINANCE[M] 1 Min #1 | Chart data loading complete.
2026-02-16 18:09:46.502 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 18:09:46.502 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Chart data loading complete.
2026-02-16 18:09:46.502 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Reloading chart.
2026-02-16 18:09:46.503 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 18:09:46.503 | BTCUSDT_PERP_BINANCE[M] 60 Min #5 | Chart data loading complete.
2026-02-16 18:09:46.504 | BTCUSDT_PERP_BINANCE[M] 5 Min #3 | Reloading chart.
2026-02-16 18:09:46.505 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 18:09:46.505 | BTCUSDT_PERP_BINANCE[M] 5 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 18:09:46.505 | BTCUSDT_PERP_BINANCE[M] 5 Min #3 | Chart data loading complete.
2026-02-16 18:09:46.506 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid
2026-02-16 18:09:46.506 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 18:09:46.708 | HD Request # 4 | Setting DTC encoding to Binary VLS
2026-02-16 18:09:46.708 | HD Request # 4 | Sending historical data logon request message.
2026-02-16 18:09:46.834 | HD Request # 4 | Requesting Intraday data. Start date-time: 2025-08-14 18:09:46. Record interval: 0. Symbol: BTCUSDT_PERP_BINANCE
2026-02-16 18:09:46.943 | HD Request # 4 | Decompressing data.
2026-02-16 18:09:47.219 | HD Request # 4 | Receiving Intraday data for BTCUSDT_PERP_BINANCE starting at 2025-08-14 18:09:46.000000
2026-02-16 18:09:47.645 | HD Request # 4 | Timestamp of first Intraday data file record written: 2025-08-14 18:09:46.000000.
2026-02-16 18:13:15.516 | Socket (2) | CloseSocket call.
2026-02-16 18:13:15.517 | Socket (2) | Shutdown started. Waiting for graceful close.
2026-02-16 18:13:15.517 | Historical data download thread signaled to stop.
2026-02-16 18:13:15.517 | HD Request # 4 | Received 15453203 Intraday data records from 2025-08-14 18:09:46.000000 to 2026-02-16 18:13:12.000000 (186.0 days. Delay: 3.5 seconds) and wrote 15453203 records for BTCUSDT_PERP_BINANCE
2026-02-16 18:13:15.526 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2026-02-16 18:13:12.000000
2026-02-16 18:13:15.526 | Added 96 Time and Sales records to Intraday data file for BTCUSDT_PERP_BINANCE after download.
2026-02-16 18:13:15.526 | HD Request # 4 | Completion time: 3m 29s.
2026-02-16 18:13:15.526 | HD Request # 4 | Intraday data download complete for BTCUSDT_PERP_BINANCE. Unique request ID: 4
2026-02-16 18:13:15.526 | Removing historical data download ID 4.
2026-02-16 18:13:15.526 | Real-time Intraday chart data file updates started for BTCUSDT_PERP_BINANCE
2026-02-16 18:13:15.526 | Intraday chart data file opened for BTCUSDT_PERP_BINANCE
2026-02-16 18:13:15.526 | HD Request # 4 | Enabling Intraday chart updating for symbol.
2026-02-16 18:13:15.526 |
2026-02-16 18:13:15.526 | No download requests in the queue to start downloads for.
2026-02-16 18:13:15.626 | Socket (2) | Socket gracefully closed by remote side.
2026-02-16 18:13:15.626 | Socket (2) | Closed.
2026-02-16 18:13:20.265 | Opened cached Intraday file: C:\SierraChart\Data\BTCUSDT_PERP_BINANCE.scid. Thread ID: 3240
2026-02-16 18:13:44.781 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 18:13:44.909 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 18:50:40.389 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Reloading chart.
2026-02-16 18:50:40.523 | BTCUSDT_PERP_BINANCE[M] 3 Min #2 | Chart data loading complete.
2026-02-16 18:50:51.659 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Reloading chart.
2026-02-16 18:50:51.795 | BTCUSDT_PERP_BINANCE[M] 15 Min #4 | Chart data loading complete.
2026-02-16 18:52:08.147 | Saved Chartbook: BTCChartBook.cht. Time: 0.0020 seconds.
[2026-02-16 19:45:50]
Sierra_Chart Engineering - Posts: 23425
This is normal because a trial is limited to 10 days of Intraday data loaded in a chart and the reason you had more loaded is explained here:

Chart Settings: Days to Load for Intraday Chart Data Type (Chart >> Chart Settings >> Data Limiting >> Load Data Limiting Method: Days to Load)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2026-02-16 19:49:54]
User757038 - Posts: 3
Ah thank you!
May I ask then, is the big trades only showing for live candles also because of being on trial? Can I expect the big trades to be calculated for historical data as well, when I upgrade to an actual subscription?
[2026-02-16 22:37:52]
John - SC Support - Posts: 45482
That issue is related to how historical data for Crypto is sent to us. It is not in 1 tick increments, therefore the Large Trade Indicator will not work properly on that data.

This has nothing to do with being on a trial, so you will continue to see this when you have a paid package.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2026-02-17 15:29:14]
Sierra_Chart Engineering - Posts: 23425
There are two issues here. Sierra Chart does not store on the server side Crypto currency data tick by tick because it takes way too much space. Instead it is stored in one second units.

And also, Sierra Chart does not yet have support for fractional quantities. The trade volumes have to be multiplied by 10,000 currently. Sierra Chart will have support for fractional quantities within about three months.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2026-02-17 15:43:23]
User757038 - Posts: 3
Hello, thanks for the extra context.
Could you clarify your second statement please, "The trade volumes have to be multiplied by 10,000 currently". That is already applied to the Large Trade numbers I see on the screen, correct? I do not need to do that calculation myself, do I?
[2026-02-17 16:27:37]
John - SC Support - Posts: 45482
the volumes are already multiplied, so what you are seeing are the multiplied volumes in order to remove the fractional quantities.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account