Support Board
Date/Time: Tue, 31 Mar 2026 23:20:03 +0000
SC blocked for three times in 15 minutes.
View Count: 164
| [2026-02-10 20:40:13] |
| gigi71 - Posts: 5 |
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Dear support, I have to report that SC blocked for three times so that I had to close from task manager, after the second time I restarted the PC. It hangs again. I traded all the afternoon without problöems with the same amount of chartbooks open. Can you please help me? Thanks Gabriele |
| [2026-02-10 22:11:47] |
| John - SC Support - Posts: 45398 |
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We need more specific information. What exactly do you mean by "blocked"? Are you able to interact with the program (i.e. select a menu item, control bar button, etc.)? Were you just not getting any data coming in? Could you not interact with the program at all?
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| [2026-02-11 07:25:18] |
| gigi71 - Posts: 5 |
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I was not able to interact anymore with SC, not even close it, the screen got brighter as it happens when a program does not interact anymore. This morning it seems everything ok (I live in Germany). Is there somewehere an error log?
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| [2026-02-11 07:28:08] |
| Sierra_Chart Engineering - Posts: 23387 |
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What you are describing is a high processing load condition. The only log is the Message Log: Message Log It may or may not have any useful information. Most likely not. If you continue to have an ongoing problem, refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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