Login Page - Create Account

Support Board


Date/Time: Tue, 03 Feb 2026 14:02:48 +0000



Histirucal INtraday Data Download Skipped

View Count: 10

[2026-02-03 08:54:13]
User346588 - Posts: 4
Hello,

I am receiving a message Historical Intraday Data Download skipped and my data feed is not working. I am using Rithmic Direct and I receive data through my evaluation account.
It worked throughout January but it stopped since yesterday. On their behalf they say all market data access is enabled.
I have looked at the following post:
Historical Intraday Data Download Skipped problem

And when I switch to Teton CME routing everything is fine as I paid for Denali data and I have a live trading account with Teton routing (Philip Capital) and I have connected to it.
I have also logged in to my Rithmic trader pro paper trading account and logged off but it is still not working. I don't have live Rithmic account.

I am sending you my message logs.
Can you give me advice what to do?
Attachment Deleted.
imageMessage Log.png / V - Attached On 2026-02-03 08:51:23 UTC - Size: 178.42 KB - 1 views
imageTrade service log.png / V - Attached On 2026-02-03 08:51:48 UTC - Size: 213.51 KB - 1 views

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account