Login Page - Create Account

Support Board


Date/Time: Sat, 31 Jan 2026 18:55:29 +0000



Trial is no longer loading data from before 1/20/26 after clicking the timeframe buttons

View Count: 18

[2026-01-31 10:52:42]
User350373 - Posts: 1
Just downloaded and activated my account an hour ago and have been looking at the TPO charts for a free symbol.
I was able to look back as far as the trial said i would, atleast a month.

I then clicked the 1M button and then the 5M button and it looked like it kind of glitched for a second, and now all of the sudden i can no longer get any data to load from before 1/20. just a second ago I could, and now no chart will load anything from before 1/20. It is the strangest thing.

I tried restarting the application, but to no avail. the TPO chart now only shows back to 1/20 and i cant get it to show all the other TPOs like before. what did i do to make it limit the days?
imageScreenshot 2026-01-31 045056.png / V - Attached On 2026-01-31 10:51:19 UTC - Size: 117.21 KB - 3 views
Attachment Deleted.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account