Support Board
Date/Time: Fri, 30 Jan 2026 01:50:21 +0000
TPO charts no updating
View Count: 19
| [2026-01-29 19:31:39] |
| User922418 - Posts: 20 |
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Before you even go on reading the rest, just do you know, I love Sierra Chart. The best platform I have ever used. Ok on to my issue. I got a new computer. I emailed my CHT files from my old computer to myself. I downloaded Sierra Chart 64bit on my new computer. The Example chartbooks work fine. But, when I open the TPO charts I emailed myself, the data doesn't update. Please help me. Thanks |
| [2026-01-29 22:10:32] |
| John - SC Support - Posts: 44299 |
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Please get us the Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chartbook that has this issue with "File >> Open Chartbook". Tell us the Chart Number. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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