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Date/Time: Fri, 10 May 2024 20:05:55 +0000



Having problems moving stop order

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[2014-10-21 15:25:07]
Netz - Posts: 19
Hello.

I use cqg with AMP. For example if I trade 2 contracts in CL or TF. It is quite often when I move my stop to profit, that order would have issues. Please advise.
Here is the log:
There was an error with the order cancellation: Order Cancel Reject. Text: Cannot process order (error code 60). Please contact CQG if the problem persists.. Order Cancellation failed. Service order ID: 475215106 | 2014-10-21 09:39:00 *
There was an error with the order modification: Order Modification Reject. Text: TE_invalidBuyStopPrice ExchangeRejectCode = ctUserDefined[]. Service order ID: 475423670 | 2014-10-21 10:52:22 *
Unable to find order with service order ID when processing failed order modification. Service order ID: 475423670 | 2014-10-21 10:52:22 *
There was an error with the order modification: Order Modification Reject. Text: TE_invalidBuyStopPrice ExchangeRejectCode = ctUserDefined[]. Service order ID: 475423796 | 2014-10-21 10:53:29 *
Unable to find order with service order ID when processing failed order modification. Service order ID: 475423796 | 2014-10-21 10:53:29 *
There was an error with the order modification: Order Modification Reject. Text: TE_invalidBuyStopPrice ExchangeRejectCode = ctUserDefined[]. Service order ID: 475438252 | 2014-10-21 11:12:54 *
Unable to find order with service order ID when processing failed order modification. Service order ID: 475438252 | 2014-10-21 11:12:54 *

[2014-10-22 03:36:24]
Sierra Chart Engineering - Posts: 104368
The order modification is getting rejected as it should be.

However, there is a problem with the handling of the rejection execution report and we need to solve that.

For now, after the rejection, select Trade >> Refresh Trade Data from Service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-10-22 03:38:15

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