Support Board
Date/Time: Sun, 11 Jan 2026 13:30:12 +0000
FXCM Historical Data Stopped updating 11/26/2025
View Count: 30
| [2026-01-10 21:39:08] |
| User642865 - Posts: 1 |
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USDJPY and other currency pairs are not updating using Historical data. I checked the Chart/Data Limiting on all the currency pairs I looked and it says this: Date Range In File To (YYYY-MM-DD): 2025-11-26 I also checked the "C:\SierraChart\Data\USDJPY.dly" file using notepad and it stopped at 2025-11-26. All of this stops me from using 1 day, 1 week, 1 mon and 1 Qtr charts. Is there a change to the product I missed in the FXCM subscription? I'm using the latest version 55403 of SC. Intraday data is current from 1 min to 1 day. Thank you for your help. |
| [2026-01-11 02:40:59] |
| Sierra_Chart Engineering - Posts: 22291 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Go to one of the charts and select "Edit >> Download Data from End of Chart". Only use this command from the Edit menu at the top of the main window or chart. After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-11 02:42:32
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